Our shipping policy is simple…ship the same day as ordered wherever possible, or next available business day for later orders. We will advise despatch by email. We also pride ourselves in properly packed shipments to ensure the safe arrival of your goods.
Shipped to arrive SAFE….Service to arrive FAST!
We are confident in the quality of all our items. All sales are 100% guaranteed, simply return any item in as sold condition within 14 days for a no questions asked refund. You just pay the postage both ways, unless the item is faulty or the problem is caused by us.
Return of items is at the customer’s risk, since we have no way of controlling the safe return.
Payment will be acknowledged by email.
We accept payment by PayPal, Cheques and Postal Orders. We can accept payment by Direct Transfers via Internet Banking, and will supply details if required.
International Customers must pay with PayPal, as we are unable to accept any other form of payment due to excessive bank charges.
Aqua-Rama is a specialist supplier of Quality Branded and Own Label Aquarium Food and Equipment.
We are established eBay Powersellers and uphold the ethos of excellent communication and customer service, to give our buyers what we believe to be amongst the best available today.
You can contact us any time to ask about our products and services…we are happy to help! We keep our own fish, don’t promise to know everything, but do know where to ask.
Aquarama – where customer service and honesty still counts!
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