Intricate Mottled Wooden African Tribal Mask 50cm Tall

About Us

Siiren Ltd is a Registered BAFTS Fairtrade Member & Importer

ALL GENUINE FAIRTRADE COMPANIES WILL PROUDLY DISPLAY THIS CERTIFIED LOGO AND CAN BE VERIFIED AS A MEMBER ON THE BAFTS WEBSITE

We are a U.k Based Company Registered at Companies House Reg No. 6282707

SIIREN LTD PERSONALLY IMPORTS ALL OF THE PRODUCTS WE LIST ON EBAY, THIS WAY WE CAN ENSURE THE GIFTED PEOPLE WHO TIRELESSLY CRAFT OUR GOODS ACTUALLY GET PAID A FAIR WAGE. THIS CREATES A RELIABLE AND REGULAR CASH FLOW WHICH THEY REALLY DO DESERVE. IM SURE MANY OF YOU WILL BE VERY INTERESTED TO KNOW THAT A LOT OF LARGE COMPANIES WHO SELL SIMILAR ITEMS TO OUR HAVE NEARLY ALWAYS HAD THEM PRODUCED FOR A VERY MINIMAL WAGE, RESULTING IN WHAT CAN ONLY BE DESCRIBED AS SLAVE LABOUR*FACT* THESE PEOPLE ARE EXPLOITED BY MANY AND FORCED TO MAKE CARVINGS AND CRAFTS FOR A VERY MINIMAL WAGE TO SATISTFY GREEDY MIDDLEMEN. IS THIS FAIR ?

BECAUSE PEOPLE HAVE BEEN FORCED TO WORK FOR SO LITTLE, IT OFTEN RESULTS IN APPAULING WORK CONDITIONS NOT FIT FOR ANIMALS LET ALONE HARD WORKING DECENT PEOPLE. WE HAVE HAD FIRST HAND EXPERIENCE OF THESE SWEAT SHOPS USED BY LARGE COMPANIES AND TO BE HONEST ITS A VERY UPSETTING SITE THAT REALLY HAS MADE US CHANGE HOW WE SHOP FOR LIFE. WITH SIIREN BUYING DIRECTLY FROM THE CRAFTSMAN WE HAVE PROVEN TO BE PAYING THEM AN AVERAGE OF 4 X MORE THAN A MIDDLEMAN WOULD.

THE SECOND PROBLEM SIIREN HAS WITNESSED IS ILLEGAL WOOD CUTTING. THIS IS A MASSIVE PROBLEM THAT IS RUINING ANIMAL HABITATS AND PEOPLES LIVES. MANY PEOPLE CHOOSE TO BUY PRODUCTS MADE FROM ILLEGAL UNLICENSED WOOD AS FOR OBVIOUS REASONS, ITS CHEAPER TO PURCHASE. SIIREN LTD WILL ONLY EVER PURCHASE WOOD TAKEN FROM OUR OWN FUNDED PLANTATIONS & OTHER SUSTAINABLE SOURCES. WE ALWAYS ENSURE FOR EVERY TREE TAKEN THAT 6 MORE ARE PLANTED. WE EVEN LEND A HAND PLANTING THE TREES IN OUR PLANTATION WHEN WE VISIT. ALL TREES MUST HAVE A LICENSE BEFORE IT CAN BE CUT. THIS IS POLICED WITH A REQUIRED UNIQUE STAMP AND SERIAL NUMBER WHICH ACTS AS PROOF THAT THE WOOD IS UNDER LEGAL AND ENVIROMENTAL CONTROL.

BECAUSE OF THE ONGOING FUNDS WE HAVE PROVIDED TO THE VILLAGES WE USE, OUR CRAFTSMAN NOW WORK IN FANTASTIC CONDITIONS. WE HAVE FIRST HAND EXPERIENCE THAT MOST OF THE CARVINGS WE BUY HAVE BEEN CRAFTED IN THE CARVERS OWN TRANQUIL GARDENS. WE HAVE FINALLY WITNESSED THESE HARD WORKING PEOPLE ENJOYING WORK INSTEAD OF WORKING TO SURVIVE. ITS VERY TOUCHING.

SIIREN IS ONLY A TINY PART OF A MASSIVE WORLD TRYING TO MAKE A DIFFERENCE. WE UNDERSTAND THAT IT IS HUMAN NATURE TO WANT TO BAG A BARGAIN, AND MOST PEOPLE SEEM TO TURN A BLIND EYE AS TO WHY AN AUCTION TRADER IS SELLING A FAIRTRADE SUSTAINABLE WOODEN BUDDHA FOR 99P !!

IT IS SIMPLY OUR MISSION TO BRING YOU WONDERFUL HANDMADE ITEMS WHILST MAKING YOU AWARE THAT THERE ARE REAL PEOPLE BEHIND THESE PRODUCTS. EACH TIME A PURCHASE IS MADE FROM SIIREN A PORTION OF YOUR MONEY REALLY IS GOING BACK INTO A POOR COMMUNITY AND MAKING A DIFFERENCE TO SO MANY LIVES.

Payment Information

We Prefer Paypal

You can also pay using your Credit or Debit card by calling our Customer Services Department on 01803 813318.

WE CAN ALSO ACCEPT ALL CREDIT & DEBIT CARDS INCLUDING AMERICAN EXPRESS

WE ARE PROUD TO ANNOUNCE THAT WE HAVE WORKED CLOSELY WITH PAYPAL AND HSBC TO MAKE SURE OUR CUSTOMERS ARE 100% SECURE WHEN SHOPPING WITH US. THIS INTURN GIVES OUR CUSTOMERS ADDED PROTECTION AND ADDED CONFIDENCE AGAINST FRAUD.

 EVERY CREDIT CARD TRANSACTION IS PROTECTED BY STATE OF THE ART 128BIT SECURE SOCKET LAYER SERVERS. THIS MEANS YOUR CREDIT & DEBIT CARD DETAILS ARE COMPLETELY SAFE AND 100% ENCRYPTED. THIS ENCRYPTION IS BACKED BY ONE OF THE WORLDS LARGEST BANKS  - HSBC.

Delivery Information

UNITED KINGDOM

FOR MOST PARTS OF THE UNITED KINGDOM OUR COURIERS OFFER A NEXT DAY DELIVERY SERVICE AS STANDARD ON ANY PARCEL OVER 2KG IN WEIGHT. WHICH MEANS YOUR ITEM SHOULD BE WITH YOU WITHIN 48 HOURS OF ORDERING EXCLUDING WEEKENDS & PUBLIC HOLIDAYS. FOR BRITISH ISLE, NORTHERN IRELAND AND HIGHLANDS THESE LEAD TIMES WILL DIFFER.

PLEASE NOTE: ANY PACKAGE SENT WITHIN THE UNITED KINGDOM WEIGHING LESS THAN 2KG WILL BE SENT VIA ROYAL MAIL FIRST CLASS RECORDED. THIS SERVICE OFFERS EQUAL TRACKING FACILITYS TO OUR COURIERS SERVICE BUT CAN TAKE BETWEEN 1 - 3 WORKING DAYS TO ARRIVE. 


Worldwide including Ireland & Europe

OUR DEDICATED COURIER IS PROUD TO OFFER A FULLY TRACKED AND INSURED DELIVERY SERVICE TO EUROPE AND IRELAND FOR ANY PACKAGE WEIGHING OVER 2KG. YOUR PACKAGE SHOULD REACH YOU WITHIN 2 - 5 WORKING DAYS OF DISPATCH. DURING BUSY PERIODS THESE TIMES ARE SUBJECT TO FLUCTUATION.

PLEASE NOTE: ANY EUROPEAN PACKAGE WEIGHING LESS THAN 2KG WILL BE SENT VIA ROYAL MAIL AIRMAIL AND IS SUBJECT TO A £3.50 SURCHARGE FOR TRACKING AND INSURANCE. THE £3.50 IS NOT A CHARGE FROM SIIREN BUT ONE FROM ROYAL MAIL. WE WILL INSIST OVERSEAS SHOPPERS PAY FOR THE £3.50 INSURANCE, AS IT COVERS YOU AGAINST ALL EVENTUALITIES IN TRANSIT. YOU CAN HOWEVER REQUEST WE REMOVE THIS SURCHARGE, BY DOING THIS YOU ARE AGREEING THAT SIIREN LTD ACCEPTS NO RESPONSIBILTY IF YOUR ITEM IS LOST OR DAMAGED IN TRANSIT. WE WILL TAKE NO ACTION ON YOUR BEHALF TO REGAIN YOUR LOST FUNDS.

Terms Of Sale

WE GUARANTEE YOUR TOTAL SATISFACTION. WE OFFER A 7 DAY MONEY BACK GUARANTEE ON ALL PURCHASES. YOU MUST NOTIFY US WITHIN 48 HOURS OF RECEIVING THE GOODS THAT YOU INTEND TO RETURN THEM, WE WILL THEN ISSUE YOU WITH A RETURNS IDENTIFICATION NUMBER OR 'RIN' IN SHORT GOODS RETURNED WITHOUT A RIN NUMBER WILL BE REFUSED AND RETURNED TO SENDER. THE GOODS YOU WISH TO RETURN MUST REACH US WITHIN 7 WORKING DAYS OF YOUR NOTIFICATION OF INTENT TO RETURN THE ITEM. WE RESERVE THE RIGHT TO REFUSE GOODS RECEIVED OUTSIDE THIS 7 DAY PERIOD AND IF NOT IN THE ORIGINAL PACKAGING OR AS NEW, YOUR STATUTORY RIGHTS ARE NOT AFFECTED.

ON RECEIPT OF THE RETURNED GOODS WE WILL EITHER EXCHANGE THEM, CREDIT YOUR ACCOUNT OR PROCESS A REFUND MINUS ALL POSTAGE COSTS. IF YOU ARE RETURNING AN ITEM BECAUSE OF AN ERROR ON OUR PART I.E THE WRONG ITEM WAS SENT TO YOU THEN WE WILL TOTALLY REFUND ALL OF THE DELIVERY CHARGES INCURRED. PLEASE NOTE THAT YOU THE CUSTOMER WILL BE RESPONSIBLE FOR ALL INCURRED POSTAGE COSTS FOR RETURNING ITEMS TO US UNLESS YOU ARE RETURNING THE ITEMS BECAUSE OF A ERROR ON OUR BEHALF AS EXPLAINED ABOVE. SIIREN LTD WILL NOT BE HELD FINANCIALLY RESPONSIBLE FOR ANY DAMAGE OR LOSS THAT OCCURS DURING TRANSIT AS THIS IS THE RESPONSIBILITY OF THE COURIER WHOM WE HAVE CHOSEN TO DELIVER YOUR GOODS.

ALL GOODS SENT ARE FULLY TRACKED AND INSURED THUS IN THE UNLIKELY EVENT THAT ANYTHING GOES WRONG IN TRANSIT WE WILL PROCESS A CLAIM FOR COMPENSATION ON YOUR BEHALF. PLEASE NOTE IT CAN TAKE UPTO 28 DAYS FOR OUR COURIERS TO PROCESS A CLAIM FOR COMPENSATION. SHOULD THE GOODS ARRIVE DAMAGED OWING TO A COURIER FAULT WE MUST INSIST THE DAMAGED GOODS ARE RETURNED TO US, AS THIS WILL HELP WITH OUR CLAIM FOR COMPENSATION AS COURIER COMPANYS OFTEN NEED PROOF OF DAMAGE. THE COST OF RETURNING THE DAMAGED ITEM/S TO US WILL BE REFUNDED AS PART OF THE COURIER COMPENSATION CLAIM
ALL RETURNS MUST BE SENT USING RECORDED DELIVERY ONLY TO THE FOLLOWING ADDRESS

Contact Us

PLEASE CONTACT US VIA THE EBAY MESSAGING SYSTEM WITH ANY PROBLEMS, QUESTIONS OR IDEAS.

OR


Telephone: 01803 813318

Or

Direct Email: ebaysales@siiren.co.uk