IVORY ROSE DIAMANTE BRIDAL POSY BOUQUET WEDDING FLOWERS

Returns: Consumers - You have a right to return your order for any goods under the DSR, excluding all handmade orders, wedding flowers, bespoke and custom orders, purchased for a refund within seven days after receipt. However you must take reasonable care of the goods. You will also be responsible for returning the items to us and also the return delivery costs. To cancel your order you must advise us in writing (letter, fax or email) within seven working days from the day after receipt. All goods are sent back at your own risk and we would strongly advise that you obtain proof of posting and use recorded / special delivery including the relevant insurance to cover the cost of your return because the goods are not our responsibility until we sign for them. These rights do not apply to businesses or any goods supplied on a business to business basis. Business Clients (B2B) - All goods ordered B2B or in the name of a business can only be returned if faulty. You will be responsible for the return postage costs and a 20% re-stocking charge to cover our costs of dealing with your transaction.