Please see advert for details. SEE http://www.blissfulbridesonline.co.uk for return policy or read below
Returns Policy
Wedding gowns.
We do accept returns in certain circumstances.
Wedding Gowns.
Due to the nature of the bridal business and the fact that all our gowns are significantly LOWER than High Street Prices, there are NO RETURNS on Wedding Gowns, unless the dress is faulty or damaged.
I must stress the gowns are thoroughly checked before sending to the brides and would not be sent either damaged or faulty. If damage is caused in Transit then that is subject of an insurance claim by yourself.
Custom Made Gowns.
We will accept a return if the size is a long way from the measurements you provided to us upon order (too much so that it can not be altered by a seamstress). In this case an alternative size will be given. In this case you will need to pay the restocking fee (£15) and shipping costs which is usually around £30.
You have 7 days to return your dress in its original perfect unused condition in its original packaging for exchange due to size issues.
We will offer a refund of 50% of the gown price for gowns that are simply not suitable, this is to cover restocking fees, import fees, shipping etc. So don’t just buy the dress to have a look at, look in the shops first then come back to us for the savings.
In addition you will incur any shipping costs, insurance or transaction fees in order to return the goods.
All gowns are checked and are in perfect undamaged condition before they are sent to you, so no refund will be given for damage on gowns that have been damaged in transit
Any refused or non deliverable goods will also incur a 50% restocking fee.
In order for us to accept a return we will need a written confirmation (email) from yourself within 3 days of receipt of the gown. you will need a return authorization number from us obtained via email. From this authorization the gown must be with us in 7 days.
All returned goods need to be marked with the authorization number. All goods must be returned in brand new perfect condition. All goods that are not in the condition it was when it was sent to you will not be returnable and you will be obligated to pay the full purchase price.
We do not accept returns for special ordered plus size gowns or made to measure gowns.
If you have any questions in relation to the refund policy then please contact us.
blissfulbrides@btinternet.com
Accessories
We will accept returns on new unused, accessories. All accessories are subject of a 50% restocking fee. Items must be returned in original condition in original packaging. Shipping will be paid for by you.
Authorization number must be obtained from us within 3 days of receipt of items and in any case returned to us within 7 days of authorization number.
Other merchandise
We DO NOT accept returns or refunds on Veils, Underware, Earings, Accessories, Petticoats, Tiaras.
Cancelled orders
All orders cancelled after 3 days of the initial purchase will lose 50% of the purchase price. We DO NOT accept cancellations on veils, tiaras, gloves, underwear, earrings, accessories, petticoats.
If by any chance your order has not been shipped by the manufacturer and they will not charge us then you will get 100% refund. Rush cut orders or quick ship orders can not be cancelled.
Any refunds will be in Pounds Sterling by Paypal or cheque, we are not responsible for fluctuations in currency.
Terms and Conditions
Please refer to our terms and condition page on http://www.blissfulbridesonline.co.uk.
Privacy Policy
Please refer to our privacy policy page on http://www.blissfulbridesonline.co.uk | 
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