REFUNDS ARE GIVING FOR DIFFERENT CASES AFTER ITEM IS RETURNED AND YOU PAY POSTAGE FOR RETURN. I PACK VERY WELL WITH STYROFOAM AND WRAP GLASS ITEMS WITH FOAM SO THERE ARE NO WORRIES OF ITEMS GETTING BROKEN BUT SOMETIMES IT DOES HAPPEN SO IT'S YOUR CHOICE IF YOU GET THE INSURANCE. IF YOU WANT REFUNDED FOR ANY BROKEN ITEMS THEN I WOULD PURCHASE THE INSURANCE. THE POST OFFICE SHOULD PAY FOR THEIR MISTAKES, NOT ME. |