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USED IBM pSERIES 650 MODEL 7038-6M2 2-WAY 1.2GHZ, 8Gb, 2X146GB U320,
DVD, RACK MOUNT RAILS.
FRONT COVER/BEZEL HAS ONE COVER MISSING - FULL DETAILS BELOW
INSTALLED RESOURCE LIST WITH VPD
The following resources are installed on your machine.
Model Architecture: chrp
Model Implementation: Multiple Processor, PCI bus
sys0
System Object
sysplanar0
System Planar
pci2 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
pci9 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
sisscsia0 U0.1-P2-I1
PCI-X Dual Channel Ultra320 SCSI Adapter
PCI-X Dual Channel Ultra320 SCSI Adapter:
Part Number.................97P6513
FRU Number..................97P6513
Serial Number...............YL10C4231195
Manufacture ID..............000C
EC Level....................0
ROM Level.(alterable).......0208002f
Product Specific.(Z0).......5702
Device Specific.(YL)........U0.1-P2-I1
scsi2 U0.1-P2-I1/Z1
PCI-X Dual Channel Ultra320 SCSI Adapter bus
ROM Level.(alterable).......0208002f
scsi3 U0.1-P2-I1/Z2
PCI-X Dual Channel Ultra320 SCSI Adapter bus
ROM Level.(alterable).......0208002f
pci10 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
ent2 U0.1-P2-I2/E1
10/100/1000 Base-TX PCI-X Adapter (14106902)
10/100/1000 Base-TX PCI-X Adapter:
Part Number.................00P6130
FRU Number..................00P6130
EC Level....................H12818
Manufacture ID..............YL1021
Network Address.............000255D3A24F
ROM Level.(alterable).......GOL002
Device Specific.(YL)........U0.1-P2-I2/E1
pci11 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
pci12 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
pci1 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
pci3 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
scsi0 U0.1-P2/Z1
Wide/Ultra-3 SCSI I/O Controller
Device Specific.(YL)........U0.1-P2/Z1
cd0 U0.1-P2/Z1-A1
16 Bit LVD SCSI DVD-ROM Drive (4700 MB)
Manufacturer................IBM
Machine Type and Model......DROM00203
ROS Level and ID............7R43
Device Specific.(Z0)........058002028F000030
Part Number.................53P1834
EC Level....................H63162
FRU Number..................53P2799
hdisk0 U0.1-P2/Z1-A8
16 Bit LVD SCSI Disk Drive (146800 MB)
Manufacturer................IBM
Machine Type and Model......IC35L146UCDY10-0
FRU Number..................00P3835
ROS Level and ID............53323847
Serial Number...............ECVW49JC
EC Level....................H32224
Part Number.................08K0273
Device Specific.(Z0)........000003029F00013A
Device Specific.(Z1)........07N4972
Device Specific.(Z2)........0068
Device Specific.(Z3)........04088
Device Specific.(Z4)........0001
Device Specific.(Z5)........22
Device Specific.(Z6)........
hdisk1 U0.1-P2/Z1-A9
16 Bit LVD SCSI Disk Drive (146800 MB)
Manufacturer................IBM
Machine Type and Model......IC35L146UCDY10-0
FRU Number..................00P3835
ROS Level and ID............53323847
Serial Number...............ECW3WU5C
EC Level....................H32224
Part Number.................08K0273
Device Specific.(Z0)........000003029F00013A
Device Specific.(Z1)........07N4972
Device Specific.(Z2)........0068
Device Specific.(Z3)........04162
Device Specific.(Z4)........0001
Device Specific.(Z5)........22
Device Specific.(Z6)........
ses0 U0.1-P2/Z1-Ae
SCSI Enclosure Services Device
Manufacturer................IBM
Machine Type and Model......HSBPM2 PU2SCSI
ROS Level and ID............0018
Device Specific.(Z0)........0D00020232004000
FRU Number..................21P7315
ses1 U0.1-P2/Z1-Af
SCSI Enclosure Services Device
Manufacturer................IBM
Machine Type and Model......HSBPD4M PU3SCSI
ROS Level and ID............0018
Device Specific.(Z0)........0D00020232004000
FRU Number..................21P5882
scsi1 U0.1-P2/Z2
Wide/Ultra-3 SCSI I/O Controller
Device Specific.(YL)........U0.1-P2/Z2
pci4 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
ent0 U0.1-P2/E1
10/100 Mbps Ethernet PCI Adapter II (1410ff01)
10/100 Mbps Ethernet PCI Adapter II:
Network Address.............0002553A416D
ROM Level.(alterable).......SCU015
Product Specific.(Z0).......A5204205
Device Specific.(YL)........U0.1-P2/E1
pci5 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
pci6 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
pci7 U0.1-P2-I5
PCI Bus
Device Specific.(YL)........U0.1-P2-I5
lai0 U0.1-P2-I5/G1
GXT135P Graphics Adapter
Device Specific.(YL)........U0.1-P2-I5/G1
pci8 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
ent1 U0.1-P2-I6/E1
10/100/1000 Base-TX PCI-X Adapter (14106902)
10/100/1000 Base-TX PCI-X Adapter:
Part Number.................00P6130
FRU Number..................00P6130
EC Level....................H12818
Manufacture ID..............YL1021
Network Address.............000255D3A257
ROM Level.(alterable).......GOL002
Device Specific.(YL)........U0.1-P2-I6/E1
pci0 U0.1-P2
PCI Bus
Device Specific.(YL)........U0.1-P2
isa0 U0.1-P2
ISA Bus
Device Specific.(YL)........U0.1-P2
fda0 U0.1-P2/D1
Standard I/O Diskette Adapter
Device Specific.(YL)........U0.1-P2/D1
fd0 U0.1-P2-D1
Diskette Drive
siokma0 U0.1-P2/K1
Keyboard/Mouse Adapter
Device Specific.(YL)........U0.1-P2/K1
sioka0 U0.1-P2/K1
Keyboard Adapter
kbd0 U0.1-P2/K1-K1
PS/2 keyboard
sioma0 U0.1-P2/K1
Mouse Adapter
mouse0 U0.1-P2/O1-O1
3 button mouse
sa0 U0.1-P2/S1
Standard I/O Serial Port
Device Specific.(YL)........U0.1-P2/S1
tty0 U0.1-P2/S1-L0
Asynchronous Terminal
sa1 U0.1-P2/S2
Standard I/O Serial Port
Device Specific.(YL)........U0.1-P2/S2
sa2 U0.1-P2/S3
Standard I/O Serial Port
Device Specific.(YL)........U0.1-P2/S3
sa3 U0.1-P2/S4
Standard I/O Serial Port
Device Specific.(YL)........U0.1-P2/S4
L2cache0
L2 Cache
mem0
Memory
proc0 U0.1-P1-C1
Processor
Device Specific.(YL)........U0.1-P1-C1
proc1 U0.1-P1-C1
Processor
Device Specific.(YL)........U0.1-P1-C1
proc2 U0.1-P1-C2
Processor
Device Specific.(YL)........U0.1-P1-C2
proc3 U0.1-P1-C2
Processor
Device Specific.(YL)........U0.1-P1-C2
PLATFORM SPECIFIC
Name: IBM,7038-6M2
Model: IBM,7038-6M2
Node: /
Device Type: chrp
Platform Firmware:
ROM Level.(alterable).......3K040602
Version.....................RS6K
System Info Specific.(YL)...U0.1-P2/Y1
Physical Location: U0.1-P2/Y1
System Firmware:
ROM Level.(alterable).......RG040601_d76e10_sfw137
Version.....................RS6K
System Info Specific.(YL)...U0.1-P2/Y2
Physical Location: U0.1-P2/Y2
2W PROC :
Serial Number...............YL242419705E
Part Number.................53P4954
Customer Card ID Number.....25DF
FRU Number.................. 53P4953
Model Number................0000
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-C1
Physical Location: U0.1-P1-C1
2W PROC :
Serial Number...............YL242419705F
Part Number.................53P4954
Customer Card ID Number.....25DF
FRU Number.................. 53P4953
Model Number................0000
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-C2
Physical Location: U0.1-P1-C2
PS MI CEC OP PAN:
Serial Number...............YL1123009104
EC Level....................H63677
Customer Card ID Number.....201A
FRU Number.................. 97P2908
Action Code, Timestamp......BD 200201191000
Version.....................RS6K
System Info Specific.(YL)...U0.1-L1
Physical Location: U0.1-L1
M 1-8W BACKPLANE:
Serial Number...............YL11C4192154
Part Number.................
Customer Card ID Number.....281E
FRU Number.................. 00P5794
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1
Physical Location: U0.1-P1
BUS EXPAN 2 :
Serial Number...............YL12242673A5
Part Number.................00P5618
Customer Card ID Number.....278C
FRU Number.................. 00P5618
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-H1
Physical Location: U0.1-P1-H1
System VPD:
Machine/Cabinet Serial No...65F52FD
Machine Type and Model......7038-6M2
Manufacture ID..............IBM98B
Version.....................RS6K
System Info Specific.(YL)...U0.1
Physical Location: U0.1
M BP BUS 0 :
Serial Number...............YL10C4215044
Part Number.................80P2309
Customer Card ID Number.....280A
CCIN Extender...............2
FRU Number.................. 80P2309
Product Specific.(RV).......01
Version.....................RS6K
System Info Specific.(YL)...U0.1-P2
Physical Location: U0.1-P2
4W PROC BP EXPAN:
Serial Number...............YL10242673A7
Part Number.................09P6257
Customer Card ID Number.....289C
FRU Number.................. 09P6257
Version.....................RS6K
System Info Specific.(YL)...U0.1-P3
Physical Location: U0.1-P3
A IBM AC PS :
Serial Number...............YL1623040036
EC Level....................H63629
Customer Card ID Number.....51B4
FRU Number.................. 21P4437
Version.....................RS6K
System Info Specific.(YL)...U0.1-V1
Physical Location: U0.1-V1
A IBM AC PS :
Serial Number...............YL1623040030
EC Level....................H63629
Customer Card ID Number.....51B4
FRU Number.................. 21P4437
Version.....................RS6K
System Info Specific.(YL)...U0.1-V2
Physical Location: U0.1-V2
IBM Air Mover :
FRU Number.................. 21P4491
Version.....................RS6K
System Info Specific.(YL)...U0.1-F1
Physical Location: U0.1-F1
IBM Air Mover :
FRU Number.................. 21P4490
Version.....................RS6K
System Info Specific.(YL)...U0.1-F3
Physical Location: U0.1-F3
IBM Air Mover :
FRU Number.................. 21P4490
Version.....................RS6K
System Info Specific.(YL)...U0.1-F4
Physical Location: U0.1-F4
HSBPD4M PU3SCSI:
Serial Number...............YL1724268027
Part Number.................21P5882
EC Level....................H63731
Customer Card ID Number.....28B5
CCIN Extender...............2
FRU Number.................. 21P5882
Version.....................RS6K
System Info Specific.(YL)...U0.1-P4
Physical Location: U0.1-P4
HSBPM2 PU2SCSI:
Serial Number...............YL12242011DE
Part Number.................00P3215
EC Level....................H63673
Customer Card ID Number.....5306
CCIN Extender...............2
FRU Number.................. 21P7315
Version.....................RS6K
System Info Specific.(YL)...U0.1-P5
Physical Location: U0.1-P5
Name: ibm,serial
Model: National,PC87332
Node: ibm,serial
Device Type: serial
Name: memory-controller
Model: IBM, Genoa, Rev-id 2
Node: memory-controller@7000000000000
Physical Location: U0.1-P1-C1
Name: memory-controller
Model: IBM, Genoa, Rev-id 2
Node: memory-controller@7000000000010
Physical Location: U0.1-P1-C2
Name: nvram
Node: nvram@3fdbd800000
Physical Location: U0.1-P2
Name: openprom
Model: IBM,RG040601_d76e10_s
Node: openprom
Name: interrupt-controller
Model: IBM, Catalina, PowerPC-PIC, 00
Node: interrupt-controller@3fffe000000
Device Type: PowerPC-External-Interrupt-Presentation
Physical Location: U0.1-P1-H1
Name: interrupt-controller
Model: IBM,Winnipeg, Rev-id 5
Node: interrupt-controller@3fffdf09400
Device Type: PowerPC-LSI-Source
Physical Location: U0.1-P2
Name: interrupt-controller
Model: IBM,Winnipeg, Rev-id 5
Node: interrupt-controller@3fffdf0a400
Device Type: PowerPC-LSI-Source
Physical Location: U0.1-P2
Name: interrupt-controller
Model: IBM,Winnipeg, Rev-id 5
Node: interrupt-controller@3fffdf08400
Device Type: PowerPC-LSI-Source
Physical Location: U0.1-P2
Name: pci
Model: IBM,Winnipeg, Rev-id 5
Node: pci@400000000110
Physical Location: U0.1-P2
Name: pci
Model: IBM,Winnipeg, Rev-id 5
Node: pci@400000000111
Physical Location: U0.1-P2
Name: pci
Model: IBM,Winnipeg, Rev-id 5
Node: pci@400000000112
Physical Location: U0.1-P2
Name: PowerPC,POWER4
Node: PowerPC,POWER4@0
Device Type: cpu
Physical Location: U0.1-P1-C1
Name: PowerPC,POWER4
Node: PowerPC,POWER4@1
Device Type: cpu
Physical Location: U0.1-P1-C1
Name: PowerPC,POWER4
Node: PowerPC,POWER4@2
Device Type: cpu
Physical Location: U0.1-P1-C2
Name: PowerPC,POWER4
Node: PowerPC,POWER4@3
Device Type: cpu
Physical Location: U0.1-P1-C2
Name: L2-cache
Node: L2-cache@2000
Device Type: cache
Physical Location: U0.1-P1-C1
Name: L2-cache
Node: L2-cache@2001
Device Type: cache
Physical Location: U0.1-P1-C2
Name: L3-cache
Node: L3-cache@3000
Device Type: cache
Physical Location: U0.1-P1-C1
Name: L3-cache
Node: L3-cache@3001
Device Type: cache
Physical Location: U0.1-P1-C2
Name: IBM,memory-module
Node: IBM,memory-module@0
Physical Location: U0.1-P1-C1-M8
IBM MS 1 GB :
Serial Number...............YL10B4B004Y5
Part Number.................53P3228
Customer Card ID Number.....309E
FRU Number.................. 53P3228
Size........................1024
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-C1-M8
Name: IBM,memory-module
Node: IBM,memory-module@1
Physical Location: U0.1-P1-C1-M6
IBM MS 1 GB :
Serial Number...............YL10B4B00513
Part Number.................53P3228
Customer Card ID Number.....309E
FRU Number.................. 53P3228
Size........................1024
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-C1-M6
Name: IBM,memory-module
Node: IBM,memory-module@2
Physical Location: U0.1-P1-C1-M1
IBM MS 1 GB :
Serial Number...............YL10B4B004YS
Part Number.................53P3228
Customer Card ID Number.....309E
FRU Number.................. 53P3228
Size........................1024
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-C1-M1
Name: IBM,memory-module
Node: IBM,memory-module@3
Physical Location: U0.1-P1-C1-M3
IBM MS 1 GB :
Serial Number...............YL10B4B004ZV
Part Number.................53P3228
Customer Card ID Number.....309E
FRU Number.................. 53P3228
Size........................1024
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-C1-M3
Name: IBM,memory-module
Node: IBM,memory-module@0
Physical Location: U0.1-P1-C2-M8
IBM MS 1 GB :
Serial Number...............YL10B4B004YC
Part Number.................53P3228
Customer Card ID Number.....309E
FRU Number.................. 53P3228
Size........................1024
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-C2-M8
Name: IBM,memory-module
Node: IBM,memory-module@1
Physical Location: U0.1-P1-C2-M6
IBM MS 1 GB :
Serial Number...............YL10B4B004Y6
Part Number.................53P3228
Customer Card ID Number.....309E
FRU Number.................. 53P3228
Size........................1024
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-C2-M6
Name: IBM,memory-module
Node: IBM,memory-module@2
Physical Location: U0.1-P1-C2-M1
IBM MS 1 GB :
Serial Number...............YL10B4B004YK
Part Number.................53P3228
Customer Card ID Number.....309E
FRU Number.................. 53P3228
Size........................1024
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-C2-M1
Name: IBM,memory-module
Node: IBM,memory-module@3
Physical Location: U0.1-P1-C2-M3
IBM MS 1 GB :
Serial Number...............YL10B4B004Y4
Part Number.................53P3228
Customer Card ID Number.....309E
FRU Number.................. 53P3228
Size........................1024
Version.....................RS6K
System Info Specific.(YL)...U0.1-P1-C2-M3
Name: isa
Model: WINB,W83C553
Node: isa@3
Physical Location: U0.1-P2
Name: IBM,sp
Node: IBM,sp@1
Physical Location: U0.1-P2
Name: pci
Node: pci@2
Physical Location: U0.1-P2
Name: pci
Node: pci@2,2
Physical Location: U0.1-P2
Name: pci
Node: pci@2,3
Physical Location: U0.1-P2
Name: pci
Node: pci@2,4
Physical Location: U0.1-P2
Name: pci
Node: pci@2,6
Physical Location: U0.1-P2
Name: pci
Node: pci@2
Physical Location: U0.1-P2
Name: pci
Node: pci@2,2
Physical Location: U0.1-P2
Name: pci
Node: pci@2,4
Physical Location: U0.1-P2
Name: pci
Node: pci@2,6
Physical Location: U0.1-P2
Name: rtc
Node: rtc@i70
Physical Location: U0.1-P2
Name: serial
Node: serial@i3f8
Physical Location: U0.1-P2/S1
Name: serial
Node: serial@i2f8
Physical Location: U0.1-P2/S2
Name: serial
Node: serial@i898
Physical Location: U0.1-P2/S3
Name: serial
Node: serial@i890
Physical Location: U0.1-P2/S4
Name: 8042
Node: 8042@i60
Physical Location: U0.1-P2/K1
Name: fdc
Model: National,PC97307
Node: fdc@i3f0
Physical Location: U0.1-P2/D1
Name: timer
Model: IBM8F10
Node: timer@i40
Device Type: IBM,timer
Physical Location: U0.1-P2
Name: interrupt-controller
Model: WINB,W83C553
Node: interrupt-controller@i20
Physical Location: U0.1-P2
Name: dma-controller
Model: WINB,W83C553
Node: dma-controller@i0
Physical Location: U0.1-P2
Name: scsi
Node: scsi@1
Device Type: scsi-2
Physical Location: U0.1-P2/Z1
Name: scsi
Node: scsi@1,1
Device Type: scsi-2
Physical Location: U0.1-P2/Z2
Name: ethernet
Node: ethernet@1
Device Type: network
Physical Location: U0.1-P2/E1
Name: pci
Node: pci@1
Physical Location: U0.1-P2-I5
Name: ethernet
Node: ethernet@1
Physical Location: U0.1-P2-I6/E1
Name: pci1069,b166
Node: pci1069,b166@1
Physical Location: U0.1-P2-I1
Name: ethernet
Node: ethernet@1
Physical Location: U0.1-P2-I2/E1
Name: keyboard
Node: keyboard@0
Physical Location: U0.1-P2/K1-K1
Name: mouse
Node: mouse@1
Physical Location: U0.1-P2/O1-O1
Name: disk
Node: disk@0
Device Type: block
Physical Location: U0.1-P2-D1
Name: display
Node: display@0
Physical Location: U0.1-P2-I5/G1
GXT135P A/D 2D Graphics Adapter:
EC Level....................H13284
FRU Number..................00P5758
Manufacture ID..............MATROX
Part Number.................80P4527
System Info Specific.(YL)...U0.1-P2-I5/G1
Name: scsi
Node: scsi@0
Device Type: scsi-2
Physical Location: U0.1-P2-I1/Z1
Name: scsi
Node: scsi@1
Device Type: scsi-2
Physical Location: U0.1-P2-I1/Z2
Pallet only delivery - please do not order this item, unless you have the facility to unload pallets and have no LGV restrictions - delivery is usually made during the day, often with articulated large goods vehicles.
Please read carefully all the sections below before bidding, buying or asking a question. Often the answer is contained here already.
Other Parts and Item Description
Unless expressly mentioned in the description, there will be no other parts included with the item. This includes items such as driver disks, cables, manuals, warranty cards. In the case of a server for example, do not assume that any rack rails are included, nor any operating system in loaded. Hard drives, tape drives etc will not include any fixing rails unless expressly mentioned. We do not supply used power cables with any equipment. PC systems do not include operating systems (nor driver CDs) , unless specifically mentioned. Assume that any photo is a library photo, not the actual item you will receive, unless expressly mentioned above.
Condition codes
We operate condition codes for all stock that we sell, which should be clearly written in the description for each and every item. Please read the first word of the item description for it's condition. Any item that has failed any part during testing will not be listed on our system. These codes only apply to fixed price "buy it now" items - for auctions check with the item description.
USED - Second user part, tested and fully functional
REFURBISHED - A part that is second user, no major cosmetic, may have had parts replaced or repaired
NEW - An unused part, although, may not contain original packaging materials and/or instructions
NEW/BOXED - An unused part, complete with original box, as you would expect from a new part
Please do not ask us if any part will fit a particular PC - Often google gives the answer. We cannot offer a technical support service for parts, and is impossible to tell you which part has failed over the telephone. in 99.9% of cases, we need a part number for any failed item to be able to check for compatiblity, in which case it is obvious of that part number you need. In the case of memory, we usually recommend that you check the type of memory needed at the kingston.com website. We will endeavour to answer any questions within 2-3 working days. Please use the ebay "ask the seller a question" function from the item you are querying - we cannot reply to questions that are not linked to an item.
All our available stock is listed on ebay or our website.
Please do not ask if we have any particular part available that is not listed.
Please try to use the ebay messaging system for "technical" questions, as the telephone operators will not be able to answer them, they can only provide order tracking information or queries. Please remember to ask questions in English - we have some staff that can assist in other languages, e.g. Polish or Portuguese, but English is the preferred option whenever possible.
Contact Information
For information about this item, our Skype contact is blackmore.sales, and our telephone number for queries is 0330 1000 318 - calls charged at national rate. We do not use any Fax machines. For any items purchased, we will send you a number of automated emails - please do not reply to any of these, as they will not be answered. Every automated email will clearly be written as such. For technical queries, please use the "ask the buyer a question" button. When we list an item on eBay, please do not ask us to sell it off site. We do not accept telephone orders.
We prefer PayPal for all eBay purchases, as it adds protection for the buyer. We also accept cheques drawn on a UK bank, credit and debit cards over the phone, or postal orders. When paying by credit card, we can only ship items to your credit card statement address. If paying by postal order, we can only issue you refunds by cheque. We do not accept bank transfers, unless the order is greater than £500/€500.
Please ensure that your payment reaches us within 10 days of the purchase. Any unpaid items after this time may be cancelled and relisted. You will also be blocked from bidding on any of our other items. Reminders and disputes will be processed automatically by our system - it is your responsibility to pay on time, not for us to chase you for payment. Our system automatically will send reminders for unpaid items followed by the ebay dispute process. If you are wanting an order combined, please see the details in the Combined Order section.
We do not accept any form of part-exchange for our sales, as this is against ebay rules. We also do not accept any other method of payment or method prohibited by eBay.
We cannot accept any overseas cheque that is not issued by a UK bank, and is in any other currency than £ Sterling. We also cannot say how much an item will be in Euros or Dollars if paying by PayPal - as the currency conversion rates vary.
If you still receive payment reminders and you have already paid us or sent a payment, please let us know to investigate your payment - this can happen if your PayPal and eBay email addresses are different. We can do very little for missing cheques or postal orders.
PayPal e-cheques are accepted, but please note that they can take a considerable time to clear through paypal's system. e-cheques are generally processed by PayPal when your credit card on file has expired, so you have to wait usually around 2 weeks for a payment to clear. Please get in touch with us if you wish to cancel an e-cheque and pay with a different method.
Value Added Tax (VAT) / Sales Tax
From the 16th February 2008, all prices shown will be fully inclusive - there will be no added extras - the price you see is the price you will pay. For orders shipped out of the EC, then you may be liable to local import duties - this is not included in the price, and you will have to pay for your local import tax.
Shipping
All prices quoted are for shipment to a UK Mainland Address, excluding Highlands and Islands. Delivery will be made by our couriers or Royal Mail as appropriate. All orders will require a signature on delivery - please ensure that the address you have on file is up-to-date, and for larger items, that someone will be available to sign for it. We cannot accept requests such as "leave round the back". If you are ordering a large item, such as a PC, then please also ensure that you supply a contact number for the courier to call you if they have trouble delivering your order. Smaller items may need to be collected from your sorting office if there was no-one there to sign for your order.
European courier prices quoted are for France (excluding corsica) , Belgium, Netherlands, Luxembourg, Germany, Denmark or Ireland (excluding any islands such as madeira, canary islands, corsica etc). Other countries please ask, as shipping costs can vary from country to country. Airmail items cost the same rate regardless of country within Europe. There is a slightly higher rate for airmail to the rest of the world.
For heavy items (packets 2kgs and over) for non-european destinations, please ask us for a shipping quote. It is impossible to put a worldwide price for these items, as the costs vary enormously from country to country.
Shipping prices quoted are for shipping, packaging and handling, not just the price of postage. We will only ship to your registered address, this is to protect you from fraudulent use of your eBay account. Please check with the royalmail.com site for "international signed for" service prices before complaining our shipping is high - we only send out items tracked, and this is the minimum price we have to pay to use this service.
We endeavour to ship your items the same or next working day from the date of receipt of payment - but on occasions, your orders may take longer to be shipped - we will not issue refunds for orders that have not been shipped the same day, unless we have agreed that your order will be shipped on any specific day.
Internatational Parcel Orders (for orders over 2kgs overseas, up to 20kgs) are priced as follows
Italy, Spain (excluding islands), Portugal (excluding islands), Greece, Corsica £39.99
Austria, Czech Republic, Estonia, Finland, Gibraltar, Hungary, Latvia, Lichtenstein, Lithuania, Malta, Norway, Poland, San Marino, Slovenia, Slovakia, Sweden, Switzerland, Vatican City £49.99
Azores, Balearic Islands, Madeira £59.99
Andorra or Turkey £99.99
Collections
Collections are not allowed as we operate a secure site, and cannot allow any member of the public to enter the building. We do not generally allow third party courier collections unless by arrangement in advance. A packing charge will apply (typically 25% of the shipping rate) for all items collected by your own courier. In the event of any problem with an item, we will not refund your couriers costs, only our standard rate.
Combined Shipping
Most items can be shipped as one consignment, although this is not always possible. We will revise the invoice for you for different items. The revised invoice will be sent to you as a .pdf file along with the instructions on how to pay for a combined shipping order using PayPal - please read the automated email we send - we cannot respond to eBay's "request total from the buyer" requests.
Invoices
All invoices are sent out automatically when an item is shipped as a .pdf file. We do not send out any paper invoices as standard to reduce paper. All invoices show the VAT content. For heavier orders (over 2kgs typically) with a destination out of the EU, we need to supply 4 commercial invoices with each order. A CN22 label is attached to all shipments out of the EU, showing the item value. It is a legal requirement for us to write the correct value on these forms - please do not ask us to mark anything as a gift. Every order has a VAT invoice automatically issued.
Guarantee and Returns
All our fixed price items, unless mentioned in the description come with a 30-day warranty. Any faulty item will be replaced or refunded at our discression. Please do not return any item without first obtaining an RMA number from us. This will enable us to track your item, and send any replacements out as necessary without any delay. We check all serial numbers and/or tamperproof labels on return - any sign of tampering with this number will invalidate any warranty. If your item is genuinely faulty or not as described, the return shipping costs will be reimbursed to you.
Please note you will need to supply your invoice number, this is emailed to you on the final invoice that is sent with the tracking number. The RMA number must be clearly written on all packaging. We may not accept any returns without an RMA number clearly written on it. For parcels, we usually collect these directly, please do not send back any item weighing over 1kg using the post office. Items under 1kg should be send 2nd class recorded. We cannot be responsible for items lost in the post that are sent back untracked.
Unwanted (non-faulty ) items bought as a fixed-price may be returned to us, but the packaging must be complete, and you are resposible for your shipping costs - these will not be refunded. Special order items may not be returned unless faulty.
Feedback
All feedback is reciprocated. If you leave us positive feedback, you will automatically be left positive feedback. Feedback is important, so please do not forget to leave feedback for your purchase. Please let us know before leaving neutral or negative feedback, as often it is usually just a case of miscommunication- usually problems can be worked out very quickly. We would far sooner have a happy customer than an unhappy one! Leaving neutral or negative feedback may result in you being prevented from buying any further items from us.
Data Protection
We never share your information with a third party, and your data is held by our systems to process your order and comply with tax records. We are registered with the data protection act, and take data security seriously.
Corporate Social Responsibility
We take our CSR programme seriously. We work closely with and contribute to Green Standards Trust [Registered Charity 1099665] as well as a number of charities we support. We help with donations, refurbishment of equipment and sales on behalf of charities.
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