Horse Book 48 Caring for Older Horses & Ponies S McBane

Hairycobrider Magnets & Keyrings

Terms & Conditions

Payment

Paypal (GBP) for UK and overseas buyers.

Items that are collect only Paypal preferred but cash on collection is possible.

Postage & Packing

Postage is usually 2^nd class through Post Office – Items that are to heavy for 2^nd class go via First Class or Standard Parce or Courierl.

Overseas buyers are welcome but were no postage costs are shown must e-mail for cost PRIOR to bidding.

I am always happy to combine P & P were possible – even if this means me sending your items in 2 parcels.

ALL ITEMS ARE SENT WITH A PROOF OF POSTING – NO EXCEPTIONS

Delivery

Please allow 14 days for delivery, this is to allow for Post Office delays and our home schedule. I post on MONDAYS, WEDNESDAYS, FRIDAYS, & SATURDAYS. Every day in Peak periods (Not Bank Holidays or Sundays).

Should your item go missing in the postal system a claim will be made with Royal Mail BEFORE any item/refund is sent.

Refunds & Returns

Refunds are given in accordance with the Distance Selling Regulations.   Items must be retruned within 14 dayas – the P & P is non refundable and the buyer must use a suitable service to return the item. Ie Recorded/ Courier for more valuable items or get a proof of posting for smaller items.

The exception to this is under government guidelines we are not able to offer returns/refunds on second hand items and goods that we sell for other people. We would however offer a refund for these items if they were significantly not as described.

Contact Me

Email me at Hairycobrider@aol.com or click Ebay’s Ask seller a question link.

I try and respond to all e-mails within 6 hours but occasionally that is not always possible. If we are away at a show (horse or Land Rover) there will be a notification to let you know – There will be someone to answer questions but no goods will be despatched in that period of time. If you need to contact me desperately you can call 07841 383081 – if I am unable to answer please leave a message and I will get back to you.