Homedics Shiatsu Massaging Cushion SBM-500H SBM 500

Goods which are to be returned must be posted back to us at your own cost. 
Goods must be returned in the condition they were sold including any packaging provided and unused. We cannot accept any returns without original packaging. On return, a proof of postage must be obtained and it is the buyers responsibility to use a proper courier and suitable insurance for returns. Lost goods in transit cannot be refunded by Pharmalogica Ltd. 
If for any reason you are not happy with the goods please let us know as soon as possible via e-mail within 3 working days. All returned goods must be posted to us within 7 days from delivery at the address provided in the order for a refund. 
To arrange a return please contact us via e-mail before sending the goods back to obtain authorisation. We will not accept any returns without prior notice. If you do want our couriers to collect the item from you a one off charge of £14.99 is payable for this service. Alternatively we will inform you of other cheaper alternatives 
Most of our products come with a manufacturer warranty starting from the date of purchase so please print your order for your records in case of malfunction and replacement. In the event a return is arranged for items not required, a refund will be issued minus any carriage costs and a re-stocking fee of £3.99 charged. 
You have the right to cancel your order within seven working days of delivery (starting the day after you receive the goods) and return them for a refund. Should you cancel the contract we will then refund you the price you have paid for the goods EXCLUDING delivery charges. It is your responsibility to give notice of your wish to cancel within this cancellation period by email . You are under a duty to take reasonable care of the goods. The goods must be returned in sealable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail