High School Musical 2 limited edition dvd - UK sealed

HIGH SCHOOL MUSICAL 2 LIMITED EDITION DVD

BRAND NEW BOXED AND SEALED, FREE POSTAGE - FULL UK PRODUCT, ANY QUESTIONS JUST ASK

• Payment via paypal preferred (confirmed addresses shipped immediately, Any Non-Confirmed addresses will be shipped immediately upon receipt of cleared funds).

• Cheques, postal orders accepted upon approval (please contact us prior to bidding if this is your prefered payment option) we will always do our utmost to accomodate your requirements, however we cannot ship goods until we receive fully cleared funds.

   

• Payment can made direct into our Bank Account (Please contact us for further information.

• All sales are shipped via overnight courier or first class mail once funds are cleared.

• A signature is required upon delivery, please contact us if this may cause any issues, so that we can arrange alternatives.

• Cheaper items may be sent via first class post, however proof of postage will always be obtained.

• Unfortunately due to Paypal fraud prevention measures, and security,sameday collection is not an option on the majority of our sales, however cash on collection from our holding warehouse in Bradford is possible by prior arrangement only  (please contact us to make arrangements). we do not hold stock on our premises for obvious security reasons.

Our Returns Policy.

If upon purchasing an item from us and you are not happy with it then we offer a no quibble 7 day money back or exchange guarantee. The choice is yours. We will collect any return items at our cost if there is a problem. We guarantee ALL our products against malfunction and defects, please see the item listing for details of the specific guarantee on the item you are buying.

General Guarantee

• All brand new products come with a minimum of a full 12 months guarantee.

• All Graded and reconditioned products come with a minimum of 28 days warranty (please see specific auction or contact us for specific guarentee terms).

• All second user products come with a 14 day guarantee.

• All sales are backed by a 7 day no quibble return policy.

 Is the item that I am about to purchase New?

• We clearly state in all our auctions what the condition of the item is that you are buying.

• New Product - If it is stated as new then you are buying a brand new item that will arrive as such in the correct manufacturers packaging.

• Graded product - Is one that has been returned for some reason ? these are always in totally working order but may have the odd cosmetic blemish on them and may not be in their original packaging.

• Reconditioned Product ? These are items that have been purchased and reconditioned to the highest of standards.

• Second user product ? Items that have been previously owned and used, these however will come complete and in full working order.

PLEASE NOTE THAT ALL OF OUR PRODUCTS ARE COVERED BY OUR NO QUIBBLE RETURN POLICY!!!!

Please be aware that we record all serial numbers from our products, we also security mark our products to stop any kind of fraudulent activity.

Equinox Trading Associates are independent retailers of new, graded and second user products. Our main specialist area is within the games console and associated products market including games and accessories.

What makes us different from our competition?

• Quite simply put our policy is based totally on Honesty, Openness and Trust. In recognition of our hard work and honesty we have being given the accoldade of Powerseller by EBay.

• We offer products that are guaranteed to be of the highest quality.

• We offer a full refund and cancellation policy.

• We talk to our customers and listen to what THEY want.

• If you are not happy with anything then we will do everything we can to put it right.

• If you are still not happy then we will give you a FULL refund INCLUDING your post and packing costs and arrange to collect the goods back at YOUR convenience and totally at OUR cost!! Yes that is correct, at OUR cost.

• Unlike others on EBay that believe that if you buy a product that you are not completely satisfied with, then YOU should not under any circumstances have to PAY to RETURN that product to THEM.

• We make no claim to be the cheapest on EBay, but with us you have the reassurance of an absolute NO quibble money back guarantee and the comfort of dealing with a company that believes that the customer is king and should always be treated as such, that is why we strive hard to maintain a 100% positive feedback.

• In the very unlikely event that an issue with one of our products should arise,or should you simply wish to discuss your equirements further or have any questions then please free to contact us.

       Simply press the contact seller button, alternatively contact me direct at pdmellors@aol.com (I aim to reply to all e mails within 24hrs)

       we are available via telephone on 01274 498696 or 07817 173045.

• As with most things in daily life things do go wrong, in the unlikely event that an error occurs, please contact us in the first instance.

• We believe that negative feedback is for sellers that are not willing to resolve any customer care issues that should arise. WE ARE. so please contact us, if we cannot resolve the issue then we will pick up the that goods we sold you and give you a FULL refund INCLUDING your postage costs!! WE cannot say any fairer than that, ask yourself, do any other Ebayers offer this?

• A sign of true customer service is how a seller responds to any issues that may arise, day to day customer care should come as standard with any seller.