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Return policy We supply all 2nd User equipment with 90 days hardware warranty only, unless otherwise specified.
Shipping costs back to us will be the buyer's responsibility.
Removing or tampering with security labels or machine in anyway voids warranty.
Please contact us via e-mail or phone within 90 days of purchase and we will try to help resolve any problems.
If we cannot remedy, RMA ( Returns Authorization Number ) will be issued.
RMA number needs to be marked clearly on the parcel when returning goods back to us.
Goods sent back to us will NOT be accepted WITHOUT a valid RMA number.
We will re-test the items returned to us with valid RMA number.
Replacement will be sent (at our expense) if goods found to be faulty and replacement available.
If goods are found to be faulty and no replacement is available, we will issue full refund.
If customer does not want replacement at this stage, re-stocking of 20% will be applied before refund.
If goods returned are found not faulty £5 fee for re-testing and shipping fee needs to be paid for goods to be sent back.
We reserve the right to withhold a fee of 20%, for non-faulty items accepted for return ( shipping non refundable ). This includes items purchased in error, incompatible items, unwanted items etc.
Items which are sold without warranty for spares, repair etc are non refundable / non returnable.
There are no exceptions. Buyer pays for the cost of returning the item, whatever the reason may be. |
| Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within 7 working days after the day you receive the item. Find out more about your rights as a buyer - opens in a new window or tab and exceptions - opens in a new window or tab. |
Postage and packaging | To | Service | Estimated delivery* |
|---|---|---|---|
£15.99 | United Kingdom | Other 24 Hour Courier | 2 business days |
Free local pick up | United Kingdom | Collection in Person | Collect in person You can contact your seller to arrange to pay for and pick up your item. |
Domestic dispatch time |
|---|
Will usually post within 1 working day of receiving cleared payment - opens in a new window or tab. |
| Payment method | Preferred/Accepted | |
|---|---|---|
![]() | Accepted | |
Credit card | Accepted |