If your item arrives damaged or faulty please contact us for a refund or replacement, all postal reciepts are kept so if items are lost or damaged by royal mail they can be claimed for - If items are returned for any other reason than a fault they will only be credited 75% of purchase price, postage costs are non refundable...International buyers please be aware we are no longer responsible for lost or delayed items unless you pay the postal insurance for the added tracking code - all lost or delayed postal claims must be made by yourself otherwise and not games heaven.
Thank you |