Returns

We offer a full money back guarantee for all faulty items. To qualify you must email us with details of the fault within 3 days of the goods arriving and await our reply. We may then ask you to return your goods, which must be received by us within 14 days of the original receipt of the goods, complete with all original packaging and labels intact. As long as these conditions are met, we will happily offer a full refund. Prior to sending your item back, please email us to explain the fault and await our reply. We also recommend, for your own security, that you obtain proof of posting from the Post Office.

Return postage costs are the responsibility of the purchaser.

Unfortunately we are unable to offer a full refund for any other reason than the item is faulty or is not as described on our site, in this case a 15% restocking charge will be deducted from your refund.

This does not affect your statutory rights as a customer.