To prolong the life of the unit it is important that all filters get replaced before becoming too clogged which can also impair on the performance.

Customer Returns Policy:

* If for any reason your item is damaged upon receiving it let us know and a replacement will be sent out. We would require the old item back and would supply a FREEPOST returns address.

* Please contact us with any problems first to see how we can resolve them before leaving poor feedback. Emails are read each day and you should receive a response before the following day.

* Our Ebay reputation means a lot to us and we are committed to offering excellent customer service. Postage and Shipping Postage and shipping charges are as stated in the listing. Goods are shipped the following day from receiving payment. All items are sent via Royal Mail 1st class post. Please allow up to 5 working days. Our shipping/handling charge is not simply the postage costs. This charge is to cover postage,envelope,box,bubble wrap,tape, manpower and delivery to postal sorting office.

Service

Our service objects include:-

Postage and packing from £1.50.

Full range of payment options including Credit/Debit Cards via Paypal & Cheques & Postal Orders.

Order Handling

Handling Your enquiry via our experienced staff (with collectively over 125 years of dealings within the electrical spares industry). Feedback - we always aim to provide an excellent service, but we are also aware that we can improve and value your comments.  

Delivery Service and Charges

We try to make the Delivery process as simple as possible and are able to send your order to your home or work address.

We endeavour to despatch all orders placed before 3.30 pm (Monday - Friday) within 24 hours of receiving the order, subject to stock availability and security checks. Orders placed outside this time will be processed the following working day.

We aim to deliver within 5 working days (for UK orders), but due to high order volumes during certain sales periods please allow 7 working days before contacting us. We will attempt to email you if we become aware of an unexpected delay.

 Spare Parts Please note that these may not always be the same make as the appliance itself, but are guaranteed to perform as well as the part they replace.

 * Please note the address supplied from Paypal will be the delivery address used.

Our aim is to provide high quality products that you can see, accurate details to allow you to make an informed decision, a price that fits your budget, and with the convenience of buying online. Whatever it takes, combining the utmost quality of service and attention to detail to leave you the customer with an end result that is worth the experience.

Pay instantly with your debit or credit card through PayPal.

Please click here:- help@electrospares.net

Please click here to visit our "About Me" page for more information and contact details for our Company