Genuine HP No 338 & No 343 Black /Colour Ink Cartridges

YOUR RIGHT TO CANCEL

The Consumer Protection (Distance Selling) Regulations 2000 allow for a cooling off period during which you have the right to cancel your order.  The cooling off period ends on the expiry of 7 working days, beginning on the day after the day on which you receive the goods.  Should you wish to exercise this right, first of all we require you to inform us of your intention to return the goods by (please call us or email us so that we may expect the goods back) and despatch them back by recorded post to ensure their safe delivery.  All postage costs for the return are your responsibility..  All goods returned to us should be unopened and in resalable condition.  You then have a further 7 calendar days to return the item to us.  Once 14 calendar days have elapsed since the despatch date these rights will lapse. Where you have exercised your right to cancel and we have received the goods back we will refund your money within 30 days.
Faulty items should be notified to Customer services on 01932 787870 where we will arrange a returns number and a replacement and give you instructions how to return the product.