GENUINE DYSON DC02 DC05 & DC08 STAIR TOOL

Under the Distance Selling Regulations, if you wish to return an item to us because the goods are unwanted, you have 7 working days from the day after the date of delivery to inform us in writing. When you contact us with your wish to return the goods, we will issue you with a Returns Authorisation Number. Please note: returns will NOT be accepted without a Returns Authorisation Number. When a Returns Authorisation Number has been issued, it is valid for 7 working days from the date of issue. Returns will NOT be accepted if the Returns Authorisation Number is no longer valid due to expiry of the above 7 days. The goods must be returned to us complete, unused and in 'as new' re-saleable condition. If you have opened the box to examine the product then you must have done so without marking the product or packaging in any way. Your product should be returned with the original box, packing and accessories, as well as any 'free gifts', CD's, video tapes and/or software sent with the item. When returning unwanted goods, you are responsible for the cost of shipping the goods back to us and is done so at your own risk. On receipt of the goods, and subject to inspection by our inspectors to ensure the above conditions have been met, we will refund you any money paid for the product within 30 days. If you cancel your order after we have processed and dispatched it, but you have not received it yet, then you must not open the package when the goods are received. Special order products, and products made to the customers individual specifications, are non-returnable as unwanted products under the Distance Selling Regulations.
All products supplied by BuyRight Electricals are covered by the terms and conditions of the manufacturers guarantee. Many manufacturers handle guarantee claims directly, so in the unlikely event that a fault occurs with your item within the guarantee period, in the first instance you should contact the manufacturer, or their service agents, directly for help and assistance. Where the manufacturers do not deal with guarantee claims directly, then please contact us in writing to report the faulty item and we will provide you with a Returns Authorisation Number and arrange collection of the goods. Please note that faulty returns will NOT be accepted without a Returns Authorisation Number. When returning an item, please ensure that the original delivery note is included. In the event of returning a faulty item, BuyRight Electricals will in the first instance provide you with a replacement, or, if one is not available, a refund.
If goods returned to us are found to be in full working order, then they will be returned to you and an administration charge of 25% of the price of the goods, along with the cost of carriage to you, will be charged to your credit or debit card.
All goods supplied by BuyRight Electricals are covered by the terms and conditions of the manufacturers guarantee. This guarantee excludes faults caused by accident, neglect, misuse, modification or repair by the customer or non-authorised repair centre. In addition, routine maintenance, consumables, cosmetic damage and tuning of channels is not are covered. Please check all cable connections, fuses and components, such as remotes, batteries and plugs according to the manufacturers guidelines and faultfinding guides in all instruction manuals before raising a complaint.