Contact Us:
We are here to assist you during normal office hours, if you would like to contact us, we can be contacted by using the 'Ask the Seller a Question' link at the top of the pag. Please only use the ask seller a question button.
Most issues can be sorted out by contacting us, before leaving negative feedback. We try our best to respond as soon as possible. Please allow up to 24 hours for a reply during the week and 48 hours over the weekend. If you do not receive a reply, please resend in case any messages are blocked as spam,
Customer Satisfaction is our Number One Aim
Warranty
All our new products come with a 12 month warranty, please check individual listings for used items
Faulty Goods
All goods are new unless stated otherwise. Any item found to be damaged or faulty when received must be returned to us WITHIN 7 DAYS of receipt The address to send faulty goods back to is:
DSN Ltd,
P.O Box 802,
Horsham
RH12 9DS
We aim to replace goods returned within 48 hours of arriving back Monday to Friday. You can down load a returns form from this link Standard Forms
Non-Faulty Goods
We accept the return of goods that were wrongly ordered or ordered in error for exchange or refund however we dont refund postage costs on unwanted items and goods must arrive back in A1 condition as sold. Send goods back to is:
DSN Ltd,
P.O Box 802,
Horsham
RH12 9DS
with proof of purchase and a complete returns form, you can download the returns form from this link Standard Forms
Also See...
Please click on www.stores.ebay.co.uk/postmetoday to visit our store.
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