G.H.D IV Wide Salon Straightners" Reg GHD Salon"

Our 7 day return policy applies only to faulty products, and products that are unopened and unused in their original packaging, with all seals intact and in an, new re-saleable condition.  It is your responsibility as the buyer to ensure the product is returned to us in a re-saleable condition and we recommend that you package the product carefully before returning getting proof of postage or recorded delivery prior to posting. 

For any returns of GHD® Hair Straightners, the security seals on the boxes MUST be intact; in the event of the seal having been broken the product is not re-saleable.
You must notify us in by email within 24 hours of delivery of any shortage, damage or defect in the product a No returns will be accepted without a relevant reciept.

Unfortunately, we are unable to offer either refunds or replacement of the goods in the unlikely event that the goods do not arrive back with us. The liability  lies with your carrier (Royal Mail etc) and any claims for compensation should be raised with them directly.

Please note that dependant on the reason for the return, we reserve the right to charge for the original carriage and any further costs incurred in sending out a replacement product.

GHD Warranty

The GHD styler is covered by a full 2 Year GHD Warranty. This warranty is offered by Jemella Ltd and not I the seller. In the unlikely event of the product developing a fault, I will provide a pre-paid special delivery envelope for returning the styler directly to GHD for repair/replacement or you may send it to me but you will be liable for the return postage