Funky Contemporary Art - multi-media collage framed

AUCTION TERMS:

• Welcome to The Depression Glass Warehouse! We're glad you stopped by! Shopping with us, you can expect 5 Star customer service and wonderful products. Even if you're not buying or bidding today, please sign up for our newsletter to find out about our new listings, different collectibles and the hottest trends in antiques.

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• Our merchandise is normally antique or vintage and although top-quality, may have experienced a less than wonderful life before arriving here. So, you should read the description completely and ask us any questions you have, before you bid. One of us is online most of the day (EDT in the US) and able to answer quickly. Our items are stored in a home free from cigarette smoke but we do have cats. We spend a great deal of time & effort shopping for the lovely antiques and collectible products we offer.  And we do our best to describe them accurately and completely.

SHIPPING

• We work hard to get your products to you quickly. Normally your purchase will be shipped within  2 days of payment receipt. Many products ship the same day they are paid for. Any exceptions to this policy will be clearly stated in the description.

• Most of our items can be shipped worldwide. We proudly offer mailing services to APO and FPO addresses. International shipments should arrive at their destination within 4 to 10 days, while APO/FPO may take a bit longer. International shipments do have insurance coverage because I have a policy with a wonderful insurance brokerage – DISCOUNT SHIPPING INSURANCE.  Most international shipments are not traceable and are not guaranteed to arrive within a specified time.  For holiday purchases, you may need to upgrade to a more time-sensitive shipping. Just ask me and I'll help you decide what to use.

• We offer the most appropriate shipping options for each item. Shipping discounts are available when more than one item is purchased and will be calculated automatically. And while we also use the combined item weight for multiple purchases to keep shipping costs as low as possible, we sometimes must charge more than we our competitors just to make sure your fragile, beautiful purchases will arrive intact. Insurance is automatic & required on each purchase. It just gives more peace of mind knowing that if it gets lost or broken during transit from us to you, you’re covered and so are we.

• As of May 7, 2007, the United State Post Office raised it's rates to what I think are outrageous levels.  BUT even though I act like I'm in charge of the Universe, I have no control over them. When you rate my transaction, please remember that eBay asks if the shipping costs were reasonable. They mean did I overcharge you or charge a lot more than the PO charged?  Was MY handling charge reasonable for the fragile and delicate item you purchased? They don't mean are shipping charges in general reasonable because even eBay knows the PO, DHL, Fedex and all the rest are out of my control.  My handling fee is set based on my costs for bubblewrap and packing peanuts. These are petroleum-based items and their costs have gone up over the last 11 years but my handling fee has not risen in the last 5 years.  And we expect to hold the line where it is for the balance of 2008.

   

• So please evaluate that star on WHAT I charged, not on what the Post Office charged. We think we give 5 star Gold service and do a 5 star Gold job of getting your item to you at the most reasonable rate. We'd like to think we deserve 5 stars for every category when you rate us.  AND if you don't think so, we'd like to hear from you BEFORE you do the rating to see what we can do to improve that score. 

• And beginning May 12, 2008, the  USPS is AGAIN raising rates.  Again, they didn't ask me.  And I have fewer options because all the other package carriers have raised their rates too. 

PAYMENT:

• We happily accept Paypal, . Payment is due IN MY HANDS within 7 calendar days from the end of the auction/sale.  Non-payment gets reported without exception.

RETURN POLICY:

• I do not sell "on approval" therefore I accept returns ONLY when an item has been unintentionally misrepresented, due to an omission or error in the description and only if I pre-approve the return. So you have to email me. The item must be returned in the condition it was shipped to you and my security tags must be intact. Return shipping charges will only be refunded if I have unintentionally mis-identified something. 

• Sometimes damage occurs during shipping. That is covered by insurance. Retain all the broken pieces & the packaging & contact me for a claim form.

Thank you for shopping at my ebay store Depression-Glass-Warehouse.

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