PAYMENT INFORMATION
We accept the following payment methods:
PayPal, Credit Card, Postal Orders, Cheque, Bank Transfer
If paying by cheque please allow 5 working days from receipt for clearance into our bank. Cheques should be made payable to 'The Turkish Emporium Ltd'.
To prevent confusion please ensure item number is included with your payment.
DELIVERY INFORMATION
If cleared payment has been received by 1pm goods are usually despatched the following day.
UK Bidders: Items are despatched using Royal Mail 1st Class Post.
International Bidders (EU): Items will be despatched with Royal Mails Airmail service.
International Bidders (outside EU): All items are marked as a gift with low value to reduce the risk of custom fees, however we are not responsible for any tax/duty that may arise.
Any available postage discounts will automatically be deducted from your invoice on checkout.
DELIVERY TIMES (ESTIMATE)
UK: 2-3 WORKING DAYS
EUROPE:5-10 WORKING DAYS
REST OF THE WORLD: 7-14 DAYS
Please note delivery times may vary, UK bidders please contact us if you have not received your goods within 5 working days, European bidders, 10 working days and all other customers 15 working days. Upon despatch of your order you will receive an email confirmation.
RETURNS
All items must be returned within 7 days of receipt in the exact condition as sent, unworn including tags attached and all packaging where applicable. P&P is the responsibility of the buyer and is non refundable. When returning we recommend using a recorded/insured service as we can not be held responsible if a returned item is lost in the mail. Before returning please contact us with the reason for return. |