We pride ourselves on achieving customer satisfaction by offering quality products, delivered quickly and packed carefully. In this way we aim to minimise returns - these cause you inconvenience and cost us money. Please contact us first if you wish to return a product, stating you reason. Where goods are faulty, damaged in transit, not as described (or if the wrong items have been sent), we will replace immediately where possible or refund if not. If you simply change your mind, we reserve the right to refuse to accept returns or to charge a fee reflecting the costs involved. | 
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