For Someone Special, Tell 'em, "Love Shack" Birdhouse

ACCEPT PAYPAL FROM CERTAIN COUNTRIES

Terms & Conditions

• Not reading these terms and conditions does not relieve you from abiding by them.
• These terms and conditions are for our protection as a seller as well as yours as a buyer.
• DO NOT HESITATE TO CONTACT US WITH ANY CONCERN!
• At auction’s end or when you make a purchase, (Buy It Now), you will receive an invoice and/or a notice.
• If you do not reply to a notice within 48 hours we will not be obligated to complete a transaction.
• If your payment is not received within 3 days, we will not be obligated to complete the transaction.
• Make sure that your eBay and PAYPAL account information is current and correct.
• Read the item description carefully. Know what you’re purchasing or bidding on.
• Understand details about shipping, insurance, payment and returns.
• Do not make assumptions about details that aren’t included in the description.
• Check our feedback and read the comments as well as the numbers.
• Ask us questions via the eBay “Ask seller a question”. Don’t assume anything!
• Research the item’s value. An informed customer is our best customer.
• You are entering into a legal contract. Please bid or purchase responsibly.
• We do not have the best price always, but we definitely have the best service.
• We have been on eBay since February 16, 2008
• We’re a seller that strives to maintain a 100% positive feedback.
• We will, within our power, do whatever it takes to keep our customers satisfied.

Shipping & Handling

The 48 United States

• Our shipping & handling rates are clearly stated in all of our listings.
• All of our items ship via UPS Ground.  There are exceptions so please read individual item descriptions.
• If merchandise MUST BE sent to a Post Office or  or APO, additional fees may apply.  Contact us before purchase for details.
• Shipping Discount: When you purchase first item (with shipping charge), receive credit on shipping fees on all additional items of equal or lesser value.  MUST BE PURCHASED IN ONE TRANSACTION FOR DISCOUNT.  EXAMPLE: You purchase three items from our store AND wait to pay for them at the same time.  We will then send you an invoice reflecting the shipping charge for the first item and a shipping credit for the remaining two items.  You pay the total due after discounts by available options listed below
• Our rates are non negotiable, there’s a lot more to the rates then just the postage!

Alaska, Hawaii and Porto Rico

• The fees to these destinations is always higher. See individual items for actual cost of shipping.
• Shipping Discount is applicable after second item. Receive credit on all additional items of equal or lesser for shipping. MUST BE PURCHASED IN ONE TRANSACTION FOR DISCOUNT.

International buyers

• We use USPS Express Mail International (EMS) much cheaper than UPS, FEDEX, Etc.
• Shipping Discounts are NOT AVAILABLE at this time for International buyers.
• This service can be insured, can be tracked, and takes 3 to 5 days in transit.
• Handling Fees are $6.95 and require additional processing time.

Local Pick Up

• Buyer can pick item up locally for convenance
• Handling Fee will be $6.95 and can be picked up between 5-7 business days after sale.
• Please contact us so we can make arrangements for pick up orders in advance.

　

Payment forms

United States (including Alaska, Hawaii and Porto Rico)

• PAYPAL NOW ACCEPTED .
• To protect ourselves and our customers, we will validate PAYPAL information.
• For your conveyance we do accept Visa, MasterCard, American Express and Discover for payment. Contact us for details.

International buyers

• WE ACCEPT PAYPAL FROM OVER 190 COUNTRIES - WE RESERVE THE RIGHT NOT TO ACCEPT PAYPAL FROM CERTAIN COUNTRIES.

　

Return Policies

If you have a problem, contact us first. We will work diligently to resolve any issues other than those outlined as not covered. If we cannot resolve your problem via email we will set up a return. Please allow us time to respond. Please be friendly in your communication. You must obtain a Return Merchandise Authorization (RMA) number before returning any item. You must request this RMA within 3 days from receipt of merchandise. Any item returned without a RMA number clearly printed on the outside of the box will not be processed, regardless of the status of the item. RMA returns must be sent back to us within 5 business days of when the RMA was issued. Products returned after this date will not be processed, regardless of the status of the item. CONDITIONS: Non-defective merchandise returns will incur a 20% restocking fee, and must also be returned within 5 business days of when the RMA was issued. Product boxes and/or items that have been written on or otherwise marked will not be considered for credit or replacement. Warranted items must be returned in original packaging. Non-defective merchandise must meet the following conditions to qualify for return acceptance.

• Merchandise must be in its original minimum inner pack quantity, as shipped by The Lawrence Trade Co, LLC. Broken quantity inner packs are not returnable.
• Sample items are not returnable.
• Merchandise, merchandise packaging, and inner pack must bear no markings or be otherwise defaced or damaged.

ITEMS WITH GUARANTEES OR WARRANTIES: If a purchased item includes a product guarantee or warranty, follow the instructions on the guarantee or warranty for repair or replacement. ITEMS DAMAGED DURING SHIPMENT: All merchandise damaged during shipment is covered by The Lawrence Trade Co, LLC or its partners. If you receive merchandise damaged during shipping, please contact us within 3 days of the receipt of your order, and your claim will be processed immediately. NOTE: Established procedures by UPS, U.S. Parcel Post, and trucking lines, must be complied with or they may deny your claim. Items that are not in compliance with the above listed policies will be held for 30 days. During this time, the buyer will have the option of paying to have the item returned. After 30 days, the item will be presumed to be abandoned and will be disposed of. All returns must include your name, item number and return address. All returns are at the buyer’s expense.

Feedback Forum

WE DO OUR BEST TO PROVIDE YOU WITH 5 STAR SERVICE AND GREATLY APPRECIATE YOUR 5 STAR FEEDBACK. My philosophy when I began selling on EBay was to treat you, my customer, as I would want to be treated. This hasn't (and won't) change! But, along with other sellers, I am disturbed about what is being told buyers the DSR's (Detailed Seller Ratings) mean... and how they are actually used in the world of EBay.

Did you know... A seller's costs to sell are now connected to STAR ratings? A seller's search placement is now connected to STAR ratings?

Note that as you leave star ratings during the Feedback process that it will instruct you that a 4 star rating is good... this is NOT true! A seller is actually penalized by EBay for receiving 4 stars!

The actual fact is that when a seller's stars drop below a 4.6 they are subject to a penalty... up to 15% more in seller fees! AND sellers receive much less exposure in the new Best Match search! AND if sellers star rating drop below a 4.3 average they are actually no longer allowed to sell on EBay! It is obvious that the only "good" rating is actually 5 Stars!

So we ask that you take a moment and consider the following before leaving feedback.

At THE LAWRENCE TRADE CO, LLC...

• We strive to ship within 1-2 business days (orders placed after 4pm pst on Friday thru 9am Monday morning will be processed on Monday). That is the only part in shipping time we can control. Time in transit is dependent upon the carrier and should not be attributed to the seller.
• Shipping cost are set by package weight and dimensions and are set by UPS or the USPS. For Continental USA, we have negotiated with UPS Ground for a set amount and as we do more business, the price will be reduced.
• We describe the item the best we can. Most items we sell are brand new and we list all or part of the manufacturer's description. Occasionally we may sell used items and will describe the condition of the item as well as the item.
• We communicate in several different ways. First, thru the description of the item. Secondly, when we process and ship your item, you receive an automated email with the invoice number at processing then the tracking number when the item is shipped. Thirdly, when we answer any questions or emails from you, as quickly as possible. Finally, thru positive feedback we post for you after you leave your feedback.

We strive to provide you with 5 Star service. After all, we do want you as a returning customer! If for any reason you feel you can not leave a 5 Star feedback, please email us before hand and express your concerns so we may make every effort to prove ourselves to you and improve ourselves for future customers!

Thank you so much for your business.

Sincerely,

Patrick Lawrence, President

The Lawrence Trade Co, LLC

PAYPAL NOW ACCEPTED

ALL MAJOR CREDIT CARDS ACCEPTED

WE RESERVE THE RIGHT NOT TO ACCEPT PAYPAL FROM CERTAIN COUNTRIES.