A reserve price is the minimum price the seller will accept. This price is hidden from bidders. To win, a bidder must have the highest bid and have met or exceeded the reserve price.
Purchase Instructions To purchase this
item, please use the Buy It Now button at the top or bottom of this page and follow the instructions.
We use a secure, customised checkout system provided by Channel Advisor,
an eBay partner. Information about this purchase will be forwarded to the Channel Advisor secure
website where you will be able to complete the checkout process. In the unlikely event that you have problems
during checkout, we will forward information to your email address so that you can complete the purchase
using a different method. This will ensure that the despatch of your items is not delayed.
Please be assured that as an eBay partner, Channel Advisor provides the same
level of privacy and security as eBay. Your details will not be given to any third party or used for marketing
or promotional purposes.
Order Consolidation A major advantage
of the ChannelAdvisor checkout system is that it will consolidate your orders so you can make very
substantial savings on postage costs. If you order multiple items from us, even if they are from
different listings, you will benefit from reduced postage and packing rates.
Cartridge Colour Changes
If this listing is for a mixture of black and colour cartridges, you are welcome to choose a different combination
of cartridges different from the standard set listed above. You can choose any combination you wish, including
all colour and all black cartridges. There is no extra charge for this service!
If you wish to make changes, there is no need to ask us in advance. You
just need to tell us clearly (only if you do not want a standard combination) which cartridges you
require in the Special Instructions box in the Shipping Information section to the right of
the shipping address during the Channel Advisor Secure Checkout procedure.
The best way to tell us what you need is just to list all the cartridges
you require. For example: "Please send 3 black and 1 multi-colour", or "Please send 2 cyan,
2 yellow" or "Please send 4 black". This information goes straight onto the order form and
is seen immediately seen by the person packing the order.
If you pay via PayPal, please DO NOT provide any special instructions
to us via their payment system as we may not see them until after your order is despatched.
Payment Methods We are happy to accept
any of the payment methods listed below. There are no extra charges, whichever method you choose.
Same Day Despatch
Orders received by 4pm Monday to Friday should be despatched
on the same day. Within the UK (including BFPO addresses), Second Class post is included free of charge and you can upgrade to First Class or Special Delivery Next Day by 1pm Monday to Friday for an additional charge and similarly for Airmail post to Europe. All items are professionally packed in a strong envelope or
cardboard box (where appropriate) and we will
keep you informed by email about the progress of your order. We no longer offer First Class Recorded Delivery as honestly this is a waste of your money and only acts of proof to the Seller that an item has been received - apart from when your Postman requires you to sign for it, the item is handled in EXACTLY the same way as the normal First Class post and so it is just as likely to get lost or delayed.
Insurance
Postal insurance for loss or damage during shipping is included in all of our prices.
You pay only the prices shown below. There are no additional costs, and no need to worry
that your purchases will be lost or damaged in the post.
Postage and Packing Costs
Normally there should be no need to ask us about postage and
packing costs. There is a postage calculator near the end of this page in the section titled Postage, payment details and return policy.
To use the calculator, just select the country you want the item
sent to, enter the number of items you wish to buy, then click
the Update button. The Postage and Packing column will be
updated to show how much the various options cost.
Please note that you are not committing yourself to buy at this stage
so you can experiment with different quantities to see how the
value of your purchase can improve if you buy more items.
You choose the number of items to purchase after you have clicked on the Buy It Now button.
You will also be asked to confirm this before you are committed to buy. If you need
more items than are shown to be available, please contact us. We can nearly always
increase the quantity listed.
Customer Collection
Customers who wish to collect their purchases directly from us to save time or avoid
shipping costs are welcome to do so. We are based in Twyford, 5 miles east of Reading,
RG10 9QT. Please be sure to arrange this with us first!
Package Size
Please note that some items are quite bulky, and when packed they can be too big
for an average letter box. In the UK, if the postal service is unable to deliver they
should leave a card to let you know you can collect the package from the local sorting
office (not the local Post Office).
Delivery Address
To avoid the above possibility, please consider giving us a delivery address belonging
to a business, or to someone you know who is is normally at home during the day. You
can easily do this during the secure process.
Delivery Problems
If you do not receive the items you have ordered, please let us know as soon as possible. We will
send replacements at no cost to you and claim the loss from our insurers.
Quality, Compatibility and 100% Satisfaction Guarantee
Quality
These cartridges are brand new compatibles. They are manufactured at an ISO 9001 quality
certified factory, and have the correct amount of 0.2 micron filtered ink or toner powder sourced
from the USA, giving both top quality and quantity of printing. They
will print at least as many pages as the original manufacturer's
cartridges, they are
not refilled or remanufactured, have a use-by date at least 18 months away and
come with a 100% money-back guarantee. As with all cartridges, whether new or remanufactured,
original or compatible, there are sometimes problems. However on the rare occasions when problems
occur we have no hesitation in replacing the cartridges or refunding your money, whichever you
prefer.
Compatibility
They are fully compatible with any other make of cartridge you may already have in your
printer and their use will not invalidate any warranty you have with the printer.
Satisfaction
If you are not satisfied with your purchase, for any reason, we will refund your
money without question, including postage and packing costs.
Exchanges
If you ever wish to exchange unused consumables you have bought from us for
different ones, in most cases we will be able to give you full credit for the
ones you return to us. Hence you can make risk-free bulk purchases, making
even greater savings and knowing that you will not be left with items that you
cannot use.
Value for Money
When you are choosing which products to buy, please consider their quality and
value, not just
their price. You may find cheaper products advertised elsewhere, however not all are
of the same quality as ours. If the quality is low you may not be getting value
for money and you may find you have problems with your purchases.
Our Feedback is Your Guarantee
We only sell the highest quality products from manufacturers that we know we
can rely on. This, plus our fast delivery, excellent service, and dedication
to your satisfaction, are the reasons we have been able to maintain our 100% positive
eBay Feedback Score. Our customers are happy with their purchases and many
buy from us again. We hope that you will join them!
Seller Feedback
We provide positive feedback immediately after your payment reaches us. Unlike some
sellers, we do not wait for your feedback before we post our own.
Buyer Feedback We are proud of our products, customer service and our
100% positive eBay Feedback Score, which we have worked very hard to obtain!
We do everything we can to ensure that all of our customers are completely happy, and
there should never be a reason to leave anything other than positive feedback.
If you are not happy, in any way, about anything at all,
or you are thinking about leaving neutral or negative feedback, something has gone wrong
- so please talk to us! If we don't know there is a problem, obviously we won't be able
to resolve it! You will find that we are very friendly, helpful and reasonable, and
whatever the problem is, we will try our best to find a solution that you will be happy
with.
Questions and Information If you have
any questions about our products or services, please read all the information in this listing before contacting
us. 99% of the questions we get asked are already answered here! Of course if you have questions
that you feel have not been answered we are more than happy to help. Please see the Contact Us section below
for contact information.
Communications, Questions, Problems, Feedback
We will never ignore an email or phone
call! If you try to contact us and receive no reply, it means something has gone wrong. If this
happens, please try again, preferably by calling us. It costs you nothing if you use our Freephone
number below, you can talk to us directly, and you will know for sure that we've received your message!
Then we can answer any questions or find a way to solve any problems.
We want you to be completely satisfied
with our service and our products. There should never be a reason to leave anything other than positive
feedback. If you are not happy, in any way, about anything at all, or you are thinking about leaving
neutral or negative feedback, something has gone wrong. So please talk to us. If we don't know there
is a problem, obviously we won't be able to resolve it! You will find that we are very friendly,
helpful and reasonable, and whatever the problem is, we will try our best to resolve it to your
satisfaction.
We can usually answer any questions
immediately. However if we need more time to answer, we will let you know, then email or call
you back as soon as we can.
How to Contact Us
We are here to assist you between 9am and 6pm, Monday to Friday and will do everything we can to
help you. We are often able to answer queries outside of these times and over the weekend, but we do need
some time away from running the business, so apologies if we are not immediately responsive outside of our
regular business hours. Please don't hesitate to contact us if you feel we may be able to help you.
Your complete satisfaction is GUARANTEED. If you are not
pleased with your purchase for any reason we will refund all your money.
Just read our glowing feedback to see how happy our customers really are!!!
Save on Shipping!
Additional item shipping rates are a fraction of the first item rate.
Buy more items and we can consolidate your purchases into a single delivery so you
make big savings on postage and packing!
High Quality, Low Price!
Don’t think our low prices must mean
low quality. Far from it! We supply top quality products with the same
or better quality and quantity as High Street brands. But we have low
overheads and sell large volumes and can therefore operate with low
profit margins. Yes there are cheap, inferior products available,
but rest assured you will NOT get them from us!
Business Seller Information
Biggest Discount Ltd
Trevor Andrew
Discount House 10 Strathmore Drive, Charvil, RG10 9QT Reading, Berkshire United Kingdom
Company Registration Number: 5118938 Value Added Tax Number: GB 857879741 I provide invoices with VAT seperately displayed.
Return policy
If you are not satisfied with your purchase, for any reason, we will refund your money without question, including postage and packing costs.
Most Buy It Now purchases are protected by the Distance Selling Regulations, which allow you to cancel the purchase within seven working days after the day you receive the item. Find out more about your rights as a buyerand exceptions.
*The estimated delivery time is based on the seller's dispatch time, the postal service selected, and when the seller receives cleared payment. Sellers are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
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