Fluid Sterling Silver Oasis Silver Earring Collection

Returns Policy A customer has the right to return goods supplied within 7 days after the day the customer receives the goods. The customer will be required to ensure that goods returned under these cancellation rights, must be in there original condition with the original gift boxes and packing, packed securley, insured for the total value, a certificate of posting and delivery obtained. This and the original postage cost must be born by the customer unless otherwise agreed in writing with Welsh Gold.com When the forgoing conditions are complied with Welsh Gold.com undertake to make a full refund of the original amount paid less the original postage, normaly within 24 hours from the date we recieve the item back but not later than 30 days from the date of canellation The form of re-payment used will be the same type as the original i.e. refund to the original credit or debit card,Paypal ect.

We must be advised of returns before they are sent.

We will refund all costs if the fault is ours and you comply as above.

The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm