Payment

Payment window. I require payment within 7 days of the auction or sale ending. Please send cheques or postal orders immediately to ensure to get them to us on time. Failure to pay can result in unpaid item strikes and negative feedback, which cannot be removed. If you wish to collect and pay cash you must do so within 7 days. IF PAYING BY CHEQUE. PLEASE NOTE THAT I ALLOW 10 DAYS FROM OUR RECEIPT OF CHEQUE PRIOR TO DISPATCH OF ITEM/S

•  Unpaid item process. Customers receive a winning bid email containing the payment due and all the information needed to pay immediately after the auction closes. After 3 days I may send a payment reminder. After 7 days a payment dispute is opened to resolve the issue of non-payment. Once 7 days have passed I may resell or relist any items which have not been paid for without notification.
  
•  Payment in full. I cannot release items unless they are paid for in full including any applicable collection charges, delivery charges or storage fees.

Shipping

All Shipping fees quoted are for Mainland UK Only. If you are outside this Area please contact me for a Shipping Quote prior to Bidding or Purchase of Items.

• Handling agent. Once I have accepted payment, the item is the property of the customer. All customers are invited to collect their items should they so wish. By selecting a shipping option and paying my postage & packing charges the customer appoints me as a handling agent.
  
•  Shipping agent. Customers cannot choose their own shipping agent. They are welcome to arrange shipping themselves if they do not wish to use the agent stated in my listing. In this case any associated collection fees apply and the customer is responsible for the packing and collection of their item by their appointed agent.
  
• Loss or damage waiver. I am not liable for any loss or damage once your item has been transferred by  your shipping agent. Any loss or damage incurred during the shipping process is a matter between the customer and the shipping agent. I cannot make any claims on customer's behalf, but am happy to help/advise customers making claims against shipping agents. I am able to take out insurance on most items, this is optional.
  
•  Worldwide shipping. The customer is responsible for any local taxes and import duties associated with shipping outside the Mainland UK.

Terms of Sale

Returns & Refunds

•  7-day limit. Any claims for returns & refunds must be made within 14 days of receipt and prior to feedback being left.
  
•  Material difference. Refunds can only be processed where an item, on leaving my premises, materially differs from that outlined in our listing. By "material difference" Imean a clear listing error, or misrepresentation, which in my opinion materially affects the item's value. Loss or damage during shipping is not grounds for a refund from Chaffer01.
• Refund process. Refunds are only issued once an item has been returned and checked against the claim. Where I have made an error, Iwill process a full refund. I may choose to pay your return postage costs but I am not obliged to do this. I will only refund return postage charges authorised by me. Items should be returned using the packing materials in which they were sent.
  
• Items not returnable. If an item is returned without appropriate grounds, I am not obliged to give a refund. In the event I refuse a refund, the customer must pay a further postage charge if they wish to have the item back. Failure to pay this charge within 14 days may result in the item being resold to cover my costs.
  
• My  liability. Without exception, my  liability to the customer is strictly limited to the price paid for the item.

About Us

I am an individual seller who endeavours to have a variance of goods for sale on my site . I tend to sell antiques, vintage goods, and rarer & unusual items.

Contact Us

Please contact me using my contact details on the site.