About XS Items
XS Items, the UK's pioneering eBay trading network. We specialise in the sale of business stock and quality excess items.
We professionally list, photograph and manage auctions on eBay so you don't have to. Franchises now available.
Shipping Details
Our shipping charges include; the cost of shipment; the cost of packing materials; wages for our packing staff, insurance plus the current rate of VAT.; We do offer combined shipping for multiple items - please contact us for details.
For most items under one kilo we ship via Royal Mail. Otherwise we use 48 hour couriers. 24 hour deliveries are available on request at an additional cost of £1.50.;
Your items are usually shipped within 48 hours of your payment clearing. If you have not received them within 5 days of your payment clearing please email us on ebay@xsitems.com or customer support telephone on 01206 851 722.
Please ensure you check the packaging carefully before signing for the delivery. If you have any doubts please sign for it as 'unchecked' or as damaged. This is essential to support any damage claim against the courier. In addition, please keep the original packaging materials.
Please note, if paying via PayPal, we can only ship to the registered address on PayPal.
We cannot be held responsible for items whilst in transit. If you require insurance, please request it.
Items can be picked up with prior agreement. We charge a £5.00 pick up fee to cover handling and administration costs.
UK shipping costs quoted above are to the UK mainland only. A surcharge of £3 will apply for Northern Ireland, Isle of Man, Isle of Wight, the Channel Islands, Northern Scotland, Scottish Highlands and Islands and the Scilly Isles.
For shipping costs to any other location, please contact us before bidding for a specific quote.
Payment Details
We take PayPal, bank transfers and cheques.
If you are picking your item up we only accept cash - any PayPal payment will be refunded.
Please make cheques payable to XS Items Ltd, send to Suite 2, 572 Ipswich Road, Colchester, Essex CO49HB with a copy of your invoice.
For bank transfers; Bank: Lloyds TSB plc, Account Name: XS Items Ltd, Sort Code: 30 94 55, Account: 04860749; Please put your eBay id as reference.
Paypal payment to be sent to: ebay@xsitems.com.
Please note, if paying via PayPal, we can only ship to your address on file.
We will dispatch items as soon as funds have cleared our bank account.
Other Notes
Returns: The seller warrants to you that the goods will materially conform with the descriptions given in the listing and that the seller agrees and is able to sell the goods to you.
Goods purchased via auction may only be returned for 'mis-description' if you notify us by email within 7 days of receiving the goods setting out why the goods are mis-described. Returns must be pre-agreed. The purchaser may be responsible for the cost of returning goods to us.
Goods purchased via fixed price listings may be returned if you notify us by email within 7 days of receiving the goods and return them within 14 days. Returns must be pre-agreed. The purchaser may be responsible for the cost of returning goods to us.
Items that are picked up cannot be returned - please inspect them thoroughly before taking away.
Business Address; 572 Ipswich Road, Colchester, Essex CO4 9HB. Tel. 01206 851 722. e. ebay@xsitems.com.
Terms and Conditions
We (XS Items) are a mere bailee of the Goods offered for sale. We are not the seller of the Goods
nor an agent for the seller.
Any Goods you purchase from this listing are purchased from the seller whose Goods we are storing. We
use all reasonable endeavours to verify the accuracy of descriptions of Goods provided to us by the seller
but may not have inspected the Goods prior to dispatch to you. We do not accept liability for the condition
or fitness for purpose of the Goods. We exclude liability for all warranties and conditions, express
or implied, by statute or otherwise to the fullest extent permitted by law. We do not accept liability
for economic or consequential loss of any kind, including loss of profit whether arising from negligence
or otherwise. We reserve our right to all copyright in images and text depicted in this listing.
Our liability to any purchaser or any third party claiming through any purchase is limited to the
sale price of the Goods purchased or, if less, £100.
Insurance: We do not accept liability for loss or damage to Goods in transit. You should consider
insuring the transit risk of Goods especially for more valuable items. Customs duties are for the purchaser's
account.
Please ensure you check the packaging carefully before signing for the delivery. If you have any doubts please sign for it as 'unchecked' or as damaged.
This will assist any damage claim against the courier. Returns: The seller warrants to you that the Goods will materially conform with the description
given in the listing and that the seller agrees and is able to sell the Goods to you. Goods may only be returned for misdescription if you notify us by
email within 7 days of receiving the Goods describing why the Goods are misdescribed. The purchaser is responsible for the cost of returning goods to us.
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