Exercise Tube (Light Resistance)

RETURNS

Please note that your right to return Products does NOT apply to products that fall into the following categories: 
- Goods made to your specification. 
- Perishable goods (for example, food) 
- CD, DVD, tapes or other recording media, software or videos if their seal is broken. 
- Items such as PowerBreathe, heart rate monitors and boxing accessories cannot be accepted back due to hygiene reasons. 

We will refund your money within 30 days of receipt of the goods or within 30 days of your cancellation, whichever is the earlier. Returned goods are to be accompanied by a note showing your name, the date of order and the order number, and should be forwarded to our Customer Service Department at the address below. If you do not pay for the goods to be returned to us a deduction will be made from your refund to cover our costs for collecting the goods.

If you wish to return goods to Otium Lifestyle for a refund please contact us by phone/email/fax in the first instance. Remember that the parcel and the contents are your responsibility until they reach us. Our recommendation is that you send your parcel by registered post and that you retain proof of postage. The cost of returning goods is at your expense. This does not affect your statutory rights. 

Provided the goods are in perfect condition, and in the original packaging, a full refund will be given on the product, excluding delivery charge.

If you have any questions or concerns please feel free to contact us.

CONTACT DETAILS
Address: 
Customer Services Department
OTIUM LIFESTYLE LIMITED
54 Enterprise Lane
Milton Keynes
Buckinghamshire
England
MK9 4AP

Phone: + 44 (0) 1908 240900

Fax: + 44 (0) 1908 240900

Email: sales@otiumlifestyle.com