In the event that you need to return an item please follow the steps below:

    * To return an item please contact us either via phone or email
    * Subject: RETURNS
    * Please return item within 10 Days of receipt
    * We advise you to return the item via signed for delivery, we cannot be held liable if the item is lost in the post
    * Customer will have to pay the return charges
    * Admin charge may apply, this would depend on the price of the bag, most of the time no admin fee
    * PLEASE STATE YOUR:

      NAME,
      ADDRESS,
      ITEM NUMBER,
      DATE THE ITEM WAS PURCHASED,

      and if the item had been purchased through web-site, ebay, Amazon or e-directory etc.

      This will speed up the process,

    * Send all returns to :-

      EPACKS RETURNS
     10 Barlow Road
      Keighley
      West Yorkshire
      BD21 2EL
      01535 680455

 

EPACKS UK
NATIONAL WORKS, 1ST FLOOR, 
LUTON ST, OFF WEST LANE, 
KEIGHLEY, WEST YORKSHIRE, 
BD21 2LD, 
01535 680455