Q. I already
have a domain name, can I use this domain?
A. Yes. The
domain name can be easily redirected to our servers at no extra cost.
Q. Does
eStoreBuilder receive a percentage of the stores' revenue?
A. No, all
proceeds & profits generated by the site are paid to you via
your chosen payment provider.
Q. How do I
accept payments?
A. The site
can accept payments via payment providers such as
PayPal, Moneybookers, Nochex, etc or by direct debit/credit
cards (using an existing merchant account where applicable), plus
cheques and postal orders. Even cash on delivery is an included option!
Q. Can I
sell anything on this site?
A. You can use
these sites to sell any product you wish, from downloadable ebooks,
music & software to adult orientated products! The only
stipulation is that it cannot be used to sell illegal items, such as
"warez" software/music etc or products that are otherwise
illegal in any way
Q. Do you
supply the products for sale on the site?
A. Sorry, no.
It will be your responsibility to stock all items. Items listed on our
demo site are for illustration purposes only. If required, we can
supply you with a list of suppliers who offer a "dropshipping" service.
This means you could start selling without having to buy anything
first. When you sell something, you simply tell your chosen supplier
where and what to deliver.
Q. What
happens after the free hosting period?
A. After one month, the ongoing hosting fee is £5.99 per month, payable in three monthly increments (in advance). For a more cost effective long-term solution, saving over £25 and with 12 months hosting and a FREE domain name included, please take a look at our other listings..
Q. Are my
customer's payment details kept secure?
A. Yes, all
payments on the website are handled by secure payment providers such as
PayPal. No card details are ever recorded on the site. Your
customers can shop securely with peace of mind.
Q. Does the
site come with a designed logo?
A. The header
images and/or logos shown in any of our demonstration sites are not
included, We can incorporate your own graphics and logo or we can
supply generic logo free of charge
Q. Can you
make alterations to the site in the future, if needed?
A. Yes, we can
provide quotations for modifications, designs and logos etc that are
needed in future. We are always happy to make minor alterations FREE of
charge (please ask for details).
Q. Can I add
my own advertising banners?
A. Yes, there
is an easy to use banner manager, which allows you to add banners in
various sections of the site.
Q. What kind
of support do you offer?
A. We provide
ongoing email and/or telephone support for the life of your hosting.
Q. How long
will it take for my site to be active?
A. As soon as
we receive your order and payment, we will contact you to request
details and your specific requirements. The site normally takes 24-72
hours before being fully accessible and functional.
Q. I already
have my own hosting account elsewhere, can this website be installed
there?
A. Please
contact us for details
Q. What 'Best Offers' will you accept on this package?
A.
We are prepared to accept reduced offers via eBays' 'Best Offer' system
as follows: a £5.00 reduction if you own your own domain name and a
further £4.00 discount if you already have an account with us. Any
offers made via eBays' 'Best Offer' system confirm that you accept
these conditions.
Full terms and conditions