Shipping and Returns etc.
Shipping for this item is via ParcelForce 48. All orders received before 11:30am are dispatched the same working day, Monday to Friday. Deliveries take place Monday to Friday only i.e. all orders dispatched Thursday or Friday will be delivered Monday or Tuesday respectively. Saturday deliveries are available on request only and incur a charge in addition to the normal p&p charge, please call before ordering if you require this service. Tracking numbers can be provided on request, by email, after your item has been dispatched.
Goods can be returned - without question - within 7 days of receipt, providing that they are in original condition and packaging. The customer is responsible for the return postage. Please notify us before returning anything.
If your purchase is found to be faulty on arrival, or develops a fault within the warranty period, then please either email us - customerservice@JohnnyRoadhouse.co.uk or call 0161 273 1111 and ask for James or Matt. We will then authorise the return and arrange to have the fault verified and either a replacement sent or repair carried out, depending on the terms of the warranty.
If you need to write to us the address is as follows:
Johnny Roadhouse Music
123 Oxford Road
Manchester
M1 7DU
All prices are inclusive of VAT.
A VAT receipt is not normally issued but can be provided on request. Our UK VAT number is 519 1579 29