Refunds will be given less postage, if the item is not as described or faulty, if returned within 14 days of receipt. I cannot be held responsible for damage sustained by the mis-handling of items by carriers once despatched in good condition if not insured. A written reason for the return must be enclosed. The item must be returned in the same condition as received and in the original packaging. Buyer to pay postage. If an item is lost or damaged, a claim will be made and the compensation given on successful conclusion.