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When purchasing items from us please note:
1: We always send items using a `signed for service`.
2: For lighter items eg: generally under about 1kg our standard delivery is Royal Mail Second Class Recorded.
3: For items over 1kg we send on a courier service, the courier used may depend on your delivery address. We try to keep our costs down (which means we can pass the savings on to you) by choosing couriers that offer better rates for certain areas.
4: Usually the courier service is a `next day`, however we ARE NOT able to give any guarantee of delivery times as this is beyond our control.
5: The following postal areas are subject to extra courier delivery charges, so if you are purchasing item(s) that are sent via courier and NOT Royal Mail YOU MUST CONTACT US VIA EMAIL FIRST FOR A QUOTE. Once again these charges are entirely beyond our control. If you live on any of the Off Shore Islands or within the following postcode areas please contact us before buying as all Couriers apply surcharges to these areas & we will be able to quote you precisely for carriage: AB1 to 3 AB9, AB22, AB23, AB30, AB31 to 38, AB41 to 45, AB51 to 56, DD1 to 5, DD7 to 11, FK19 to21, IV1 to 28, IV30 to 32, IV36, IV40 to 49, IV51 to 56, IV63, HS1 to HS9, KA27 & 28, KW1 to 3, KW5 to 17, KY13, PA20 to 38, PA41 to 49, PA60 to 78, PH1 & 2, PH5 to 14, PH15 to 26, PH30 to44, PH49 to50, ZE1 to 3
6: When signing for an item it is YOUR RESPONSIBILITY to ensure that the item is undamaged. If you are unsure as to whether there is any damage you should sign as `Damaged`. If you do not follow this strict procedure then we will be unable to accept items for return due to damage in transit. We guarantee that all items purchased from us leave our premises in good condition.
7: If you wish to collect an item in person then you can do so providing you have prepaid for it and you call us beforehand on: 08717 178257. Our office is normally open Tue - Thur 9 - 5, it is not open at any other time.
8: PAYMENT: We prefer payment via Paypal or by Debit/Credit card. If the latter you will need to call us Tue - Thur 9-5 on 08717 178257 to make payment. We reserve the right not to accept personal or business cheques.
9: All our prices include VAT where applicable.
10: We endeavour to supply parts according to manufacturers part numbers, which we use for reference, however you should always check before purchase that you are buying the correct part. We cannot exchange parts that are incorrectly ordered.
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