We are happy to accept items back for refunds provided they are returned in an unused condition and in the original packaging
Goods returned as faulty or damaged will be refunded in full or a replacement item will be offered.
Goods purchased in error will be refunded at the purchase price only, we cannot refund any postsge costs in these instances, we also reserve the right to charge a small fee equivalent to any Ebay fees charged to the company relating to the transaction.
All returns must be notified and agreed in advance. Items must be returned within 14 days from delivery, by recorded mail. Buyers are responsible for returns postage costs.
Please include all details such as user ID, item number, name and address and reason for return. We cannot process any refunds without these details.
RETURNS ADDRESS
DYSON DOCTOR I.O.W LTD
75 MARYROSE AVENUE
WOOTTON
ISLE OF WIGHT
PO33 4LR | 
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