DS1/14 Palm Centro Smartphone - Sim Free, Unlocked

You are bidding on a Palm Centro Smartphone, which is in excellent condition apart from the tip of the stylus being broken and a small scratch to one corner (see photos 6 & 7).  It is sim free and is unlocked so it will work on any network (not sure about 3).  The phone comes with the original box, manuals/user guides and PC software plus the following items:

• Wall Charger with interchangeable International plug system, whcih means you can take it with you on holiday without having to buy a separate adapter
• USB Cable
• Headphones (never used)
• Genuine Krussel Case - black & Pink

Some of the features of this phone are as follows:

·         Small, sleek, and lightweight

Please do not be put off by the low feedback score, this is because this business account is a new venture and if you look at my personal account (buyeggberts), you will see that I have been trading since 2003 and have over 1400 positive feedback scores.

As this account deals solely in selling/buying goods on behalf of others, I have to rely on my customers to give me an accurate description of the items they are selling and although they are required to sign a disclaimer to confirm that any branded items they are selling are genuine, I cannot be held responsible for any items which turn out not to be the genuine article.  Items are described as accurately as possible using information received from my customers and from me checking the item in detail prior to listing.

I accept Paypal, personal cheque and postal order payment or cash on collection for bulkier items. Please complete eBay Checkout within 3 days of the auction end to confirm payment method and unless otherwise agreed, payment must be made within 10 days of auction end.

Cheque / crossed PO payment - item will be despatched as soon as payment clears, which could take up to 10 working days from me receiving payment to it clearing through my account as I only bank items twice a week. Therefore if you need/would like your item quickly, then the best way to pay is via PayPal or uncrossed postal order, as they do not need to clear through my bank account.

Paypal/Uncrossed PO Payment - upon receipt of payment, item will be posted on next available posting day (Monday, Wednesday or Friday). PayPal payments will only be accepted when linked to a confirmed address, if in doubt, please email me before bidding.

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Please be aware that PayPal payments in the form of an echeque take approximately 10 working days to clear.

Small Packages/Parcels

All items are sent Recorded Delivery and postage charges are clearly stated, which include a handling charge as items have to be wrapped (envelopes/wrapping paper/packaging tape/address labels/documents enclosed envelopes, etc. all cost me money to purchase, although I do try to use recycled packaging where I can and where possible the postage costs will be reduced to reflect this) and transported to the post office and this all takes time & money.  Please be aware it is not just the cost of the stamp! e.g., if an item weighed 200g it would cost £3.12 to post 1^st class (£1.62 for the postage element, £0.75 for the Recorded Delivery element and £0.75 for packing materials). If you don't agree with the postage costs, please do not bid or leave negative/neutral comments in feedback

Please note that I normally only post items Monday, Wednesday and Friday, hence items are not necessarily posted the day after payment is received.  I will send you a message via eBay messages once your item has been posted.

Bulkier Items - i.e. Furniture

These items can either be collected in person from York or we may be able to deliver locally for a fee. If you require a price for delivery further afield, please click the link below and register with boxby to get quotes from their extensive list of couriers (buyer is responsible for all costs associated with courier charges as and where applicable). 

Discounts for Multiple Purchases

I am always happy to combine multiple purchases and a discount will apply, postage will be based on the combined weight of the items purchased plus the Recorded Delivery Element and my Packaging costs.   If you do win multiple items, please wait for your invoice before paying, this means that you will be paying the correct postage and saves me time processing any applicable refunds or changing postage options as if the items weigh over 1Kg they are not able to be sent 2^nd class and I need to be able to reflect this in the costs!

Lost/Damaged Items

I take the time to parcel my items securely, my responsibility for transit ends at the post office, if an item is lost or damaged in transit, I will send you the recorded delivery certificate for you to chase up with the post office. Please note that the maximum compensation which can be claimed via Recorded Delivery is £39.00 (if sent 1^st class), therefore if you purchase an item which is worth more than this it is recommended that you take out the additional insurance, which will be detailed either on the postage options or you can email me separately requesting the total.

I do not accept returns because an item of clothing does not fit as the sizes are clearly stated, together with measurements where applicable, therefore please make sure you check the sizing/measurements prior to bidding on an item.

If however there is a genuine problem with the item please contact me via "Ask Seller a Question" section in eBay within 3 days of receipt of your item and we can work out a solution agreeable to both parties.

If, upon receipt of your item you do have a genuine problem with it please contact me and I will do my utmost to rectify the situation, please don't just leave negative/neutral feedback as I would rather work things out amicably than receive negative/neutral feedback. Please remember, if I do not know you have a problem then I cannot do anything to try and fix it!

I have been trading under the user name of buyeggberts since September 2003 and have over 1400 positive feedbacks on this account.  I have recently set up this secondary account of buyeggberts-selling-4u as an online business but still trade under the name of buyeggberts for personal use.

I decided to set up my own eBay selling business in May 2009 after being made redundant as I found that more and more people were looking to eBay to either earn/save money and not everyone had the time, equipment  or knowledge to be able to do this themselves, please see our website (www.iebay4u.co.uk) for further details or contact us on enquiries@iebay4u.co.uk.

As this account deals solely in selling/buying goods on behalf of others, I have to rely on my customers to give me an accurate description of the items they are selling and although they are required to sign a disclaimer to confirm that any branded items they are selling are genuine, I cannot be held responsible for any items which turn out not to be the genuine article. 

I will however work closely with any buyers to try to come to an amicable agreement over any issues that may arise.

Feedback

Feedback is important to me, it tells me that your item has arrived safely and that you are happy with your purchase and the service I provided. If you are not happy for any reason please inform me first before leaving feedback as it allows me the opportunity to try and put things right. Reciprocal feedback is automated and is left upon receipt of positive feedback being left for me.

Receipt of positive feedback is what drives payment to my customers for whom I am selling the goods. I would therefore request that if you are happy with your purchase that you leave feedback within 7 days of receipt in order that I can pay my customers

Please feel free to ask any further questions via the "Ask Seller A Question" section in eBay, I will endeavour to answer questions in a timely manner (within a couple of hours), however, please be aware that I do not have constant access to my eBay account/emails. If, after I have responded to your question, you need to contact me again, please do so using the "Respond to Question" in eBay Messages as if you reply from your email, I may not receive it as any emails from email addresses that my account does not recognise are placed in my "Junk" folder and are then deleted - sorry but with all the viruses and things that go around I never open an email unless I know exactly where it has originated!

  Please note that if there is no BUY IT NOW Option then the item is not listed as a BUY IT NOW auction, therefore please do not ask what the BUY IT NOW price is, as there isn't one! Where I accept offers, I will not accept anything less than 75% of the listed BUY IT NOW price so please do not offer anything less than this as it will automatically be declined.