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Shipping: All
items will be shipped within 3 business days upon
payment receipt. Shipping Labels will be printed
directly from Paypal. Buyer to ensure address in Paypal
is accurate.
Delivery time will be:
approx. 7 - 18 business
days to most US/UK/AU destinations.
Canada 7-21 working days
Brazil / South America may
take up to 6-8 weeks due to strict Custom Inspection
France/
Spain/Germany/Eastern Eur may take up to 6-8 weeks due
to strict Custom Inspection
This information is
provided by the carrier and excludes weekends and bank
holidays. Note that delivery times may vary,
particularly during peak periods. All items will be
dispatched from our warehouse in China or Hong Kong
directly. We will ship worldwide EXCEPT Italy, Malta,
Portugal Brazil,Nigeria, Vietnam, Indonesia, India,
Malaysia, Philippines, Thailand, Due to Custom
restrictions, we do not ship lighters to United States,
laser pointer to Australia, and Germany.
Shipping and handling
(S&H) charges are fixed per item (each auction is
considered 1 item); any variable quantity purchase
listing such as an eBay Store listing, shipping rate is
calculated based on the quantity purchased. This applies
even if the items are sent in the same package. Please
factor in the S&H charges before you place your bid.
*Optional shipping
insurance is offered (for both domestic and
international buyers). We are not responsible for
uninsured items lost in transit.
Payment:
We accept Paypal Only. Paypal payment please send
to diamondcctv@gmail.com,
TT / Direct Deposits is
required for payments of value above US$500. We will
email the Buyer the instructions and our bank details.
A winning notification
email from eBay will be emailed to you when the auction
ends, or upon BUY-IT-NOW. Follow the instructions and
click on the payment link to pay via Paypal.
A payment notification
email from Paypal with the purchase details will be sent
to you.
Terms:
*The photos are just for
illustration purposes only.
*No sales tax is required.
*Please be advised that
the Customs Department of your country could impose duty
or sales tax on your ordered item when it enters your
country. However, based on our experience, it seldom
happens to small lot orders like ours. Do find out the
local regulations and the maximum value of import
for duty exemption. We would appreciate your
understanding that we cannot be responsible for any tax
or duty charged by custom on the purchase.
*Return Policy:
Defective/ Wrong Items -
within the warranty period, Non-Defective Merchandise
(20% restocking fee will be charged) - within 14 days of
receipt
*If you would like to
return your product(s) for repair / replacement /
refund, please kindly contact our customer service
representatives via email for an authorized RMA number.
Your returned product(s) will not be processed without a
completed RMA.
*Warranty period: Default
90 days warranty (starting from the dispatch date) for
all products, unless specified on the specific item
pages.
*Returns made for
non-defective merchandise will be charged a 20%
restocking fee.
*Buyers are responsible
for the returning shipping costs under any
circumstances.
*Please DO NOT Use the
"Ask seller a question" button. If, for any reason you
are not satisfied with your purchase, please contact us
at caoshengl@gmail.com to resolve any issues there
before leaving feedback. We will reply you ASAP, if no
response for you within 48 hours, please check the spam
in your mail box. Or you can contact us via Skype, our
Skype_id: anran-elec . All emails involving complicated
issues/ dispute should provide together a telephone
number or MSN ID for fast and effective communication /
resolution. We strive to resolve all matters in the
shortest possible time Attention Intellectual Property
Rights Owner.
*We endeavor to source
genuine products from our suppliers. However, if you do
feel that our products may infringe your trademark,
patent or other intellectual property rights, please
send e-mail to caoshengl@gmail.com. We will respond to
you and address your issue immediately.
FEEDBACK /
DSR POLICY :
If you are pleased with
our services, we would appreciate a positive feedback
from you, and we have set the eBay settings to
automatically leave a positive for you in return.
If you do not wish to
receive any feedback from us (so others will not know
what you've bought), simply do not leave us any
feedback. However, there could also be numerous
instances a Buyer faces frustration. It could be from
non-understanding of user manual, wrong item sent, human
error, or other matters beyond our control. In such
instances do contact us. We will do our best to rectify
the situation. Unfair negative feedback against us will
be reported to eBay. This applies to all purchase terms
Buyer had agreed for and when such issues could have
been resolved via the agreed resolution method stated in
auction page.
DSR Ratings - Shipping
Time from overseas is expected to take longer. The
"Shipping Time" here is taken to mean the time 1) we
ship out the item promptly upon payment made and 2) if
the item arrive as advertised (say, in 8, 10 or 14
working days depending on country)
Note:
By bidding on our auctions, Buyer agrees to the Payment,
Shipping, Feedback & Returns-RMA terms above.
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