Please contact me if you are unhappy with the goods rather than using the feedback system to complain. Problems can always be solved and I am always happy to help in any way I can. The best time to contact me is after 5pm and I will do my best to answer emails quickly. I do accept returns and offer full refunds provided that what you are returning is in the same condition that it is received. Items must be returned within seven days unless it has been pre-arranged with myself. Thanks |