In the unlikely event that a return is requested, all returns must include all original items undamaged, in re-saleable condition, all original packaging including manuals, warranty forms, etc. Shipping and handling fees are not refundable. Buyer is responsible for shipping costs incurred shipping products back unless the failure /Fault occurs within 7 days of delivery, IT Revival Ltd will then arrange collection of the item free of charge and will repair or replace item. Please contact us as most complaints can be resolved amicably. |