Returns Policy
If you intend to return any item to GravityRacers, you must inform us by e-mail or letter explaining the fault, before the goods are dispatched from you, within 7 days of purchase. All parts must be undamaged, not fitted, and be received within the undamaged, original manufacturers packaging.
GravityRacers only intend to supply products of the highest quality, but in the event that you are unhappy with your purchase, please contact us before returns are posted out. Responsibility for the goods remains the customers until we receive the items. We advise that a recorded delivery be used in these instances to provide traceability should a problem occur. It is the customers responsibility to cover the postage costs, if items are to be returned that are not faulty. |