We hope that you will be delighted with everything you order from us, but if anything does not live up to your expectations, simply return it back to us. Items to be returned must be in their original state and packaging, unworn and unused, with the appropriate paperwork. We will refund you the full value of the goods, excluding any postage, by the same method as payment.
In the unlikely event of any item being faulty, please contact us as we may wish to see it. If we ask you to send the goods back we will refund you any postage upon receipt of the goods, and a replacement will be sent. If a replacement is not appropriate, the full price paid will be refunded to you, including all postage paid.
Please return the item to the address shown on the delivery note packed with your parcel. Please securely wrap items to be returned, ensuring all required documents are enclosed. We recommend you obtain a certificate of posting for your parcel, in case it goes astray. |