The return/exchange guarantee for this item is 7-days from receipt. In the event, you receive a defective item, we will gladly exchange it or offer a full refund, subject to inventory level on hand. If you wish to return a item for other reasons and it has been used, you may do so within 7 days of purchase. Once the unit has been used, we cannot resell it as brand new, to account for depreciation, we assess a 15% restocking fee. All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the package. We reserve the right to refuse any such returns. If you have any questions about returns, please EMAIL us at and we will be glad to assist you. Thank you. |