For bulky deliveries that arrive you agree to check the goods for damage before signing the driver’s delivery note. If you sign for the goods, even if you write the words "Unchecked" or similar on the delivery note, then you are accepting that the goods arrived in good condition and later claims for damages will not be considered. If the driver refuses to wait while you check the goods then you must refuse to accept the delivery and inform us immediately.  

If someone else is signing for the goods on your behalf you agree to advise them that the goods must be checked and you accept full responsibility for any loss or damage if they sign on your behalf and fail to check. You agree to indemnify us in full for any losses we suffer as a result of you or your agent accepting goods and signing a delivery note without thoroughly checking the goods for damage. 

Returns Policy - Changed Your Mind?
If you change your mind about the product when you receive it you can return it at any time within 7 days for a full refund of the product cost. (30 days for products backed by our 100% satisfaction guarantee). 

Buyer Have to pay the postage cost for sending the item back to us. We will only refund the money for the goods, not for postage for sending it to buyer.  It is your responsibility to ensure that returned goods reach us in good condition. They should be well packed and sent to: 

Virgin Auto Parts
32-34 Great Central Street
Leicester
Leicestershire
LE1 4JT