CREATIVE ZEN VISION M PINK SILICONE COVER CASE SKIN

Items  Damaged in Transit 
 If any items were damaged in transit, we ask that you report it to us within 7  working days. If the items are visibly damaged on receipt, it's best to  sign the carrier's delivery note accordingly. Items should be returned in  their original packaging complete with all accessories and documentation.  Once received we'll issue a replacement or full refund. 
  
 Items Faulty on Arrival 
 If your items are faulty on arrival, you have 14 calendar days in which to inform us of the fault. Items should be returned in their original packaging complete with all accessories and documentation. Once we have tested the item and verified the fault with the manufacturer, we'll issue a replacement or full refund. 
  
 Items Faulty in Warranty Period 
 If any of your purchases develop a fault, and it's more than 14 calendar days since receipt, then provided your item is within its warranty period, you are  entitled to a warranty repair. In most cases, manufacturers provide a specialist full on-site service and/or telephone help facilities for your convenience which we recommend you use in order to correct the fault quickly. 
  
 Other Reasons 
 Under normal circumstances once 7 days have passed or the item is used and cannot be sold as new, returning an item is not possible. However please feel free to contact us as we may make you an offer to upgrade your item or make you a refund offer. Any such offer would not effect any statutory rights you have, and would simply be a gesture for good customer service