Without exception we exchange any defective merchandise for the same model, subject to the following. Contact us by email mrsbling@btinternet.com If the item is defective, please contact us within 7 days of reciept and we will replace any defective item with the same item. No refund will be given. If the item is not faulty, shipping and handling fees are not refundable. Return postage to us is not refundable. Please check the item before opening the sealed wrapping. Please allow 7 working days for process of your return. If the item is not returned in 7 days or recieved in a resalable condition the item will be posted back and the contract cancelled. |