We want you to be completely happy with your goods. If the goods you have chosen do not meet your approval we will be happy to make a refund or exchange.
You will need to notify us within 7 days and return the goods at your expense by insured Recorded Delivery within 14 days from your notice. Once we have received the goods, as long as they are not damaged and in perfect condition, a refund will be made to the winning bidder. This does not affect your statutory rights as a consumer.
Unfortunately, we cannot accept items for a refund or exchange if they have been damaged after delivery. We will at our own cost replace goods that are defective on delivery.
You should contact us first by email to arrange the return of a product.
Please remember:
Any goods you wish to return must be in their original packaging, unused and undamaged. If you return the goods you should insure them against carrier damage. You are responsible for the safe keeping of goods until they are received by us. | 
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