SHIPPING TIMES
Goods are shipped on clearance or confirmation of payment.
Cheques require 4 full working days after the banking day to clear before we can ship.
If payment is made by postal order goods are shipped within 24 hours of payment being received.
If payment is made by Paypal or NOCHEX goods are shipped within 24 hours of confirmation of payment.
Please note if an item is returned to sender as "not collected" "refused" or you have provided an incorrect address additional costs will be charged for re shipping
PAYMENT INFORMATION
Please send payment to arrive no later than 7 days after the auction closes.
Payment methods accepted are: Paypal, NOCHEX, Credit / Debit cards by phone, Direct Bank transfer, Postal Order, Cheques or Bankers Drafts drawn on a UK Bank
OVERSEAS BIDDERS ADDITIONAL INFORMATION
If bidding from a country not listed or if the shipping rate is not quoted for your country please check with us BEFORE bidding to confirm shipping charges (which can be expensive) and to see if we will ship to your country.
We do not ship Economy ANYWHERE it takes too long to get to you, frequently gets lost or damaged and is not insured. Please do not bid if you are not prepared to pay scheduled insured Air Mail.
We do not ship to the following countries
IMPORTANT: You will be liable for any local tax and excise duty due on your item and we have no control over the charges that your Customs will levi on your item if any, also we CANNOT underestimate the value of your item on your Customs slip as this is a criminal offence so please do not ask us to do this. under ANY circunstances NIGERIA, BRAZIL, SINGAPORE
REFUND AND RETURN INFORMATION
Refunds are allowed anytime within the first 7 days.
If item is faulty or there was an error in the listing a full refund will be given including shipping both ways (return shipping will be paid at the most economical rate available unless we arrange collection on your behalf or you use our FREEPOST address in which case the return postage refund will not apply). Items returned as faulty with no fault found will not qualify for a return postage refund and shipping back to you will be at your expense.
If the item is unwanted a refund will be given but buyer pays initial postage and packing and return postage and packing (plus insurance if required) and a handling fee of 7.5% of the item final bid value to cover administration, eBay and Paypal fees. **NOTE** The 7.5% handling fee will not apply if you complete and return CORRECTLY the eBay documentation we send you requesting the refund of the sale within 3 days of receipt.
CONDITION OF RETURNABLE ITEMS: As received (in original packaging and in original condition shipped with no missing accessories/manuals etc.).
TIMING OF RETURNS: No later than 7 Days after day of receipt.
RETURNS PROCEDURE: Please Email or phone us to discuss prior to shipping back.
RESTOCKING FEES: Yes under certain circumstances. See above
When you have recieved your item(s) and are happy with your purchase, it would be much appreciated if you could leave us positive feedback and we will do the same for you. If you have a problem or query with your purchase then please do not hesitate to contact us before leaving feedback.. either via email.. info@avalon-trading.net or call Dave on 01706 230163. Your custom is much appreciated and their are no problems that cannot be resolved
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