COCKTAIL EVENING SATEEN PENCIL DRESS

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• About Us
• Payment
• Shipping
• Terms
• REFUNDS & RETURNS

About Us

We're a  UK based company offering quality items at prices far cheaper than the high street. Every item is carefully packaged  to ensure safe shipment to you. Enjoy your visit!

• About Us
• Payment
• Shipping
• Terms
• REFUNDS & RETURNS

Payment

We accept payment by: Credit or Debit Card, Paypal, Postal Orders, Bank Transfer. All Auction and "Buy It Now" prices include VAT. Please make all cheques payable to want that frock.

• About Us
• Payment
• Shipping
• Terms
• REFUNDS & RETURNS

Shipping

We take great care packaging every item to ensure safe shipment to you. We charge a postage fee only to cover our costs of materials and labour. Once your order has been processed and we have received cleared payment, your item will be dispatched within 48 hours. Please allow extra time if you are paying by cheque.

• About Us
• Payment
• Shipping
• Terms
• REFUNDS & RETURNS

Terms

We warrantee and represent that the goods are as described in the above listing. We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use. We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we'll be happy to help.

• About Us
• Payment
• Shipping
• Terms
• REFUNDS & RETURNS

REFUNDS & RETURNS

AUCTION ITEMS:

REFUNDS:

PLEASE NOTE THERE ARE NO RETURNS ON AUCTION ITEMS SO PLEASE ASK AS MANY QUESTIONS AS NEEDED. ALL BUY NOW ITEMS ARE REFUNDABLE (less postage and 15% restocking fee per item).  
Returns must be received within 7 days of you receiving the item (12 days for international buyers).  Items must be returned in the exact condition as received i.e. all tags in place no make up, perfume and smoke free. 
When returning items please use a trackable posting method – preferably recorded delivery.

Please note:

We won't be able to refund the item until we have received the parcel back and it has been inspected by our returns department. All returns will be processed within 10 working days. 

We won't be able to refund the item if the item is lost in the post. Genuinely faulty goods will be replaced or money refunded, however we must be advised of any faulty goods upon receipt of the item. It is the customers responsibility to pay for and ship the item back to us. If the item is found to be faulty, we will also refund the postage cost.