Highest Postage rate applies when purchasing multiple items with varying postage rates.

Speedy Dispatch

• We post / ship Monday through Saturday and as soon as possible after cleared payment has been received.
• Usually we ship next business day after receiving payment.
• During busy times we may ship 1/2 days after cleared payment is received.
• We email each customer when their order is processed for dispatch.
• All items are carefully wrapped, packaged and boxed.
• Parcelforce require a signature on receipt of your package.
• Items will be dispatched next day after Public Holidays.

Payment Methods

• Paying by PayPal or Nochex are the quickest way for you to receive your order.
  If you do not have a PayPal account and wish to pay by UK credit / debit card please use Nochex, no sign up is required.

   

  Due to security issues we do not take credit card payments over the telephone.

   

  Please use Nochex our online UK credit and debit card payment company or PayPal.

  The secure Nochex payment link web address is
  http://www.nochex.com/payme.asap?email=smunro@wildday.com

  UK postal orders are treated as cash once received. You must write the item number on the postal order or we will not know who it is from.

  ·                UK personal cheques (We can not cash Non UK based cheques) take SEVEN WORKING DAYS TO CLEAR and notification reach us before we can send your order. This is SLOW and we do not recommend due to the delay in the banking system. You must write the item number on the cheque.

  ·                International buyers please note we can only accept UK GBP pound sterling bank drafts and postal orders.

  ·                Please Make cheques or postal orders payable to WilDDay Ltd, WildDay House, Balmakeith Business Park, Nairn, Scotland, IV12 5QR. 
  
  Returns Policy

  • Please return the item to us UNUSED within 7 days of purchase to the address above and we will give you the option of:
  • Replacement goods or a full refund on faulty items or damaged items, on completion of the item(s) being processed through our warehouse.
  • Please ensure that the product is in its original packaging and that the manufacturers' tags are still attached.
  • Remember to write your eBay user name on the correspondence so that we can identify your goods.
  • If you follow these simple steps we will be able to process your return quickly and efficiently.
  • Buyer pays for all costs unless item(s) are damaged or faulty.
  • Exchanges are subject to stock availability.
  • We process thousands of packages through our warehouse.  It is therefore impossible for us to process anonymous packages,
    arriving with no identification written on the packaging and no explanatory note enclosed.