Black & BLUE Dragon Car Mat Set Ford Golf VW Honda

Terms and Conditions

1. General

1.1 These are important document of our SL Supplies eBay Store. It outlines your and our rights. By using this site/eBay store to purchase goods/service you (the customer) are agreeing to these T&C.  All names SL Car Supplies, SL Supplies Group, Hammer Direct, eBay and PayPal owner (see eBay registration details) will be referred to in this document as SL Supplies. Unless we have given a personal written alternative agreement from this one, then all items purchased through SL Supplies are subject to these terms and conditions. We reserve the right to change these terms and conditions and our relationship at any time, without any notice. Any changes of the T&C will take effect when posted on this website or emailed to you before shipping out your order in order to ask you to agree to the new T&C one before we send out your item. These Terms and Conditions do not affect your statutory rights.

1.2 Please you are having trouble finding it hard to read on this listing please contact us to obtain the SL Supplies Terms and Conditions on full computer screen version or A4 version.

1.3 All contract and communication must be made in English.

1.4 All customers using our eBay site must be over the age of 18 in order to purchase any items from SL Supplies. We do not discriminate on the basis of race, age, national origin, religion, political parties, gender, or sexual orientation.

2. Security & User information

2.1Customer details will be held by SL Supplies, eBay and PayPal for security purposes and logged an evidence of purchase.

2.2 Any persons under the 18 years of age should not use this site without the consent of their parent or legal guardian.  We strongly encourage all parents and guardians to monitor the Internet use by their children and not to provide any log in details for them to use make and pay for an order. If a person using this site who has made and paid for the order we shall deemed the user to be a representation that the user is 18 years of age or older. 

2.3 We strongly encourage all users to not provide or write down their log in details to their friends, family or 3^rd party to use their account. In doing so if any orders are made on your account then we will deem that the user has given authorisation to do so and that the contract will be made between SL Supplies and yourself, not the other person(s). Therefore, please advise your friends and family to open an account under their own name in order to make a purchase. For further information please visit eBay website for more details.

3. Order and Payment

3.1 Completion of contract between us (SL Supplies) and you (the customer) will be completed once you have made your order and we have dispatched it. If you receive an email, confirmation acknowledgement of receipt of order or payment this not does constitute legal acceptance by us of your order.

3.2 Ebay listing will show the method of payment accepted by us for that product. We will accept payment via PayPal, cheque and postal order through our eBay site if you are in the UK. Payment must clear into our bank account before we proceed to dispatch your purchase. For international orders we only accept PayPal as a method of payment. If you require any additional method please contact us first.

3.3 International customers outside the UK who cannot see a shipping price must email us to obtain cost proceeding with the order.

3.4 Your goods will normally be shipped within 5 working days of receipt of payment, excluding bank holiday. If you need your item quicker please ask for it before making your purchase. We reserve all rights. All orders placed on SL Supplies are subject to stock availability and to the validation checks. Also please refer to this document below with regarding incorrect prices. No contract will exist until payment has been received and goods have been dispatched. This will be deemed to be our acceptance of your order and we have effectively communicated to you.

3.5 All items will be shipped to the address on their eBay account at the time of purchase. We will not ship the item to a different address. If you wish for your item to be shipped to an address other than the one on your eBay site please amend the shipping details on the eBay site before making your purchase. For further information, please review eBay Terms and Conditions for more detail and up to date advice.

3.6 All address on Paypal will be checked to see if the status of the account is confirmed. If your status is unconfirmed, to eliminate fraud and safeguard our customers transactions we will ask you to complete your confirmation with Paypal before proceeding with the order. SL Supplies will not be liable for any delays to your order this may cause. This information may be retained by PayPal, eBay and SL Supplies for future validation enquiries by other companies. For more details of the information Paypal hold about you, visit http://www.paypal.co.uk/. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery. This affects both UK and overseas purchases.

3.7 For security purposes, we will not refund money via a different method to the route you made the payment. However, cheques will be made payable to recipient details on the customer’s eBay account if they have made payment via Royal Mail Postal Order.

4. Product and Service Information

4.1 The material included in our listing page and eBay store eg. Text, design, graphics, photos and other information which are all copyrighted © by SL Supplies. Anyone seen using our details will be reported to eBay without warning and blocked from using our store.

4.2 Most products and services offered on the SL Supplies eBay Store are available in selected advertising means, however, prices and availability may vary.  Prices, products and promotions shown on the eBay store will only be accepted on SL Car Supplies Store, unless otherwise stated.  Price, availability and promotions are subject to change without notice. 

4.3 We take care in the preparation of the content of our eBay listings, although we cannot guarantee uninterrupted and totally reliable access our eBay site. We attempt to display all products shown on the site in an accurate manner; however, because of the technical differences in the equipment of our customers/suppliers, we cannot be responsible for photographic differences in size, shape and colour of the products. In addition, we cannot guarantee that the information will always be completely up to date and free of mistakes. Furthermore, all brochures, listing, specifications, drawings, catalogues, particulars, shapes, descriptions and illustrations, application guides and information, price lists and other advertising matter are intended only to present a general idea of the Goods and Services described in them. To the extent permitted by applicable law, SL Supplies disclaim all warranties; express or implied, as to the accuracy of the information contained in any of the materials on this eBay site and will accept no liability for any loss or damage arising as a result of problems with access.

4.4 By using this site you are agreeing to indemnify SL Supplies for any and all claims, damages, losses, liabilities and causes of action (including expenses and law fees) incurred by them arising out of or relating to your breach or alleged breach of these T&C (including without limitation, claims made by third parties for infringement of intellectual property rights).  You agree to cooperate as fully as reasonably required in the defence of any claim.  SL Supplies reserves the right to assume the exclusive defence and control of any matter otherwise subject to indemnification by you. SL Supplies shall not be liable to any person/business for any claims, loss, damage, which may arise from the use of any of the information contained in any of the materials on this eBay site. If we enclose a hyperlinks in this site which may lead to another websites, we advise you to read their documents as we SL Supplies eBay Store do not have control over the materials featured on other site and therefore will not hold any responsibility liability.

4.5 In a rare event where there is an error of price/description, we reserve all rights to notify you as soon as possible with the option to proceed with the order at the correct price/description or cancel the order. In this situation, where you wish to cancel your payment will be sent back to you via the method you payment was made.

4.6 You are expected as a customer to make reasonable expectations of the product’s attributes, and use common sense and therefore not take descriptions literally. E.g. A diamond covered steering wheel cover priced at £20.00. Taking the price of the product, common sense will prevail that this item does not contain real diamonds. We do not guarantee or predict the life expectancy of our products nor durability as care, method of installation and usage is a major determining factor. Therefore, please follow the manufacturer’s instructions carefully or contact the manufacture or ourselves if you need if you need these details.

4.7 We strongly encourage our customer to read the listing description carefully fully and determine if it is suitable for your vehicle. If unsure please ask for more information on the product and then seek expert advice from a competent mechanic or car accessories fitter for compatibility before purchase. This is because there are array of car models in the market with a growing number of second hand cars sold with modification to what was sold originally by the manufactures. 

4.8 Due to the curvature of some products, all products with dimensions should be taken as good approximate as they are taken without the use of laser measuring devises. If you are unsure please email us regarding that particular product before purchasing.

4.9 If you request us to manufacture goods in accordance with any design or specification provided or made by you, you will compensate us in full on demand for all claims, expenses and liabilities of any nature in connection with them, including any claim, whether actual or alleged, that the design or specification infringes the rights of any third party.

5. Passing of Risk & Shipping Insurance

5.1 SL Supplies acknowledge customer needs for low cost and those who believe some goods do not warrant insurance against lost or damage during shipping transit if they have to pay for it. For example, some customers believe that a car decal costing £1.20 in some customer does not believe the order warrant an extra £1 to cover lost/damage during transit. Therefore, if the listing does not already include insurance in the S&H fees and you choose not to include insurance or opt for recorded delivery/ courier service you will have to take full responsibility if this item gets lost or damaged during transit. Thus passing of risk is passed on the customer once SL Supplies hands the parcel to third part/shipped company. SL Supplies will provide Certificate of Posting from the Post Office and that you acknowledge this as sufficient and sole proof of shipping.

5.2 In an event where the customer collects or instructs their own courier to pick up the goods, thus the buyer is taking over the responsibility of liability once we have handed over. SL supplies will not bear any responsibility for lost/damages/risk to the goods once it has left their collection premises.

6. Shipping

6.01 Your order will normally be shipped within 1-2 working days (or the time frame which is specified on the listing) from the date the payment has been received. An email notifying you of the date of dispatched will be sent to advise you when you should be expecting your parcel to arrive.

6.02 International deliveries by Royal Mail who deliver to your national state delivery service for quick onward shipping. Please contact us if you require a special service. Postage prices & discounts the more you buy - please see listing or contact us. Quality packaging using new material or to reduce your postage on larger items, and in the interests of the environment, we will try to recycle from our suppliers.

6.03 All items will be shipped from the UK unless otherwise stated. This means that prices will include UK VAT and Duties. Please check your countries customs import procedure, duties and VAT rates if the item is not shipped to or from the UK or EU trade free nations.

6.04 Please check the Paypal account is confirmed to help us process your order quickly and smoothly.

6.05 We encourage all customers to check the sales invoice for the right item, quality and shipping method; and if you wish to include insurance that you have opted for it. If you wish to change your order or include insurance or change the method of shipping please contact us immediately before the item is shipped out. Once the item has been shipped we will not able to make alterations.

6.06 We are aware all customers might be buying our products for different intentions. Whatever your intension of use please ensure you pick the right shipping service and make sure you go to the shipping companies website to read their Terms and Conditions. For example, if you need a parcel to sell to someone else who needs it in two days please go not opt for Royal Mail standard service and opt for date definite service or one with tracking facilities instead.  Although no shipping company can guarantee their service will not fail, there are a selections of services which will provide you with more of a piece cost for example, tracking number, dedicated courier or time deliveries. If you cannot see the service you need please email us before proceeding with the order.

6.07 We strongly urge all customers to inspect the product as soon as it arrives and notify us immediately if you feel the item does not match the description/expectation. You must reject delivery/dispatch the unused item back to us within the return policy period in order to initiate the procedure to refund due to return. If you do not ship the item within this time we will consider the item to be of accurate description and meet expectations and you wish to keep your purchase. (See section 8 for details)

6.08 We work very hard to ensure the item works without fault before it is dispatched to you. If you find there is a fault when you examine the product and it is within return period and unused please inform us immediately. We will inform you on the listing page or before you receive the item if your item has a different cooling off period from the recommended 7 days. In the case faulty items, we will, upon receipt of the product, examine it or we will ask you to return it to the manufacturer for examination instead of to us. If we ask you to send the item to the manufacturer, it simply because we are not the manufacturer or designers, thus we do not have sufficient knowledge or process the appropriate equipment to provide a full examination to cause of the product failure. Eg a chrome decal has no electrical or computer chips and therefore we will be able to inspect on site.

6.09 Items which contains fragile material (i.e. item which contains glass such as lights) or any other item which we state on an email before you receive the goods, only have one day window to inspect and notify us in writing via email, unless otherwise stated. In this situation please provide full details of all the damages/faults with the item in order for your claim to be eligible as faulty.  Once we have the examination results we will aim to dispatch a replacement product, arrange a repair or refund your money within 14 days, providing your Returns Authorisation is included with the items returned.

6.10 We will notify you of the shipping company as soon as the item is sent or before. We encourage you read the couriers T&C in preparation to receive the goods from the driver. If the item is sent via courier or recorded delivery, we encourage you to check the goods for damage and that the item contains everything before signing the delivery driver delivery note. SL Supplies uses external companies to transport your goods and therefore have no decision making or power with regards to advising, acting or changing any of the shipping companies T&C. Most courier delivery document is a legal contract stating you have received all the content you were expecting in the package and that the product was received in good condition. If you sign this item without inspecting the goods then SL Supplies will not be held responsible for any loss or damages.

6.11 Where goods have been received damaged, a refund/exchange application will only be acknowledged if the goods are returned together with their original packaging within 7 days of receipt. Where the goods are signed for, the customer bears the risk once the goods are signed for. If a customer believes that a parcel has been tampered with, it is their responsibility to refuse to sign for the goods.

6.12 If we have attempted to deliver your goods via Royal Mail or Courier and the goods are returned to us (because you failed to pick up the goods within the time limits imposed by the Post Office/Courier), we will make a charge to re-cover our costs in sending these goods out to you.

6.13 Whilst every effort will be made to inform you of attempted delivery, we regret that we cannot be held responsible if the Post Office/Courier has failed to notify you of an attempted delivery. We will inform you of the method of shipment and estimate time of arrival. If you have not received an attempted to deliver note through the post and it is passed the delivery date, please contact the shipping company or go to their collection office to find out if they have your parcel. If it has gone via Royal Mail and the delivery office does not have your parcel please attempt to try again in a few days and notify us of this matter. If it has gone via courier and it is on the due date please notify us immediately, as Courier Company will only hold your parcel for 1 day. Failure to do so will result in you not paying for redelivery of the parcel.

6.14 Although SL Supplies have procedures in place to ensure your parcel gets dispatched quickly and safely, we are also a realistic company and understand that on rare occasions unfortunately incidence happens which are outside our control. Eg. Situations where your parcel is missing or damaged during transit, customs held back your parcel, or an accident has happened to vehicle which contains your parcel… please bear in mind that shipping is handed to another company and it is their operation and procedure which are outside SL Supplies control. We will notify you of any delays and but we will not be able to provide you with definite date of result of outcome and as it is outside our control we will not be able to push them to work faster or change their policy. We encourage you to be patience and follow the shipping company’s procedure. We will work quickly to ensure your case meets their claims procedure and we may need you to help us fill out some of the information to help this process.

7. Cancellations & Refund Procedure

7.1 You may cancel in writing before the item is sent out. Please advise us of the reason why and we will request eBay to close the transaction. As long as your item has not been sent out we will issue you a full refund including S&H fees.

7.2 Returns accepted if you are not completely satisfied. We stand behind every product we sell. If you are not pleased with your purchase, we'll be happy to make an exchange or refund. You may cancel a contract anytime within 7 days including weekend and holiday; beginning on the day you receive the goods. If the item has been sent to you via uninsured post i.e Royal Mail 2^nd Class Parcel Post the date of receipt of the post will be 3 days after the item was sent or 2 days via Royal Mail 1^st Class Post.

7.3 Once your written request has been made and we have informed you we will accept your request, you must return the Goods to us immediately within 3 working days, in the same condition in which you received them, and at your own cost and risk. All goods must be in its unused and in original condition, including the box, UPC bar code, packaging, and all accessories. In this case, all you will receive a full refund on the price you paid for goods less S&H, eBay and PayPal charges. Please allow up to 14 business days for returns to be processed from the date of return received. Opened software, music, games, and movies are not eligible for returns. This right of cancellation does not apply to any goods which has been personalised or made to your specification.

7.4 We strongly urge customers to use insured post, as responsibility of loss or damage during transit is the responsibility of the customer. If there are any damages or defaults (including scratches/ dents/ marks) on the item please inform us before sending the item back. If your item is sent via recoded delivery/ courier, we will only open the item to check if this item has the entire component before signing the delivery document. If the item shows sign of visual damage, and we have not been informed of defects by prior to this, we will assume that this was caused during transit and will refuse delivery immediately. In this case we will not be held responsible for delay in this return procedure, return eligibility might be invalid and we will not be liability or reimbursement of the shipping cost. If this item has gone through Royal Mail where the item does not require a signature for delivery we will notify you immediately as soon as we have inspected the goods. Whether or not the item has been sent via recorded delivery or not, if after inspection we discover the item not in original condition/ damaged/incomplete we hold ultimate right to annul your refund/exchange right and ask you to collect the item or pay S&H to ship it back to you. We will hold the item for 28 days from the date of informing you of the examination result. If after this time you have not arranged for the item to be shipped back to you we will discard the item without warning or permission. If the time is at original condition we will issue payment within the 5 working days of notifying you of the decision. 

7.5 You have a legal obligation to take reasonable care of the Goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation.

7.6 You will not remove, alter, deface, obfuscate or tamper with any of the trade marks, names or numbers affixed to or marked on the Goods nor allow anyone else to do so. In doing so it may void your manufactures warranty and will not be eligible for refund or exchange with SL Supplies.

7.7 Promotional items: When returning items that were purchased online as part of a ‘Buy One, Get One Free’ offer, 'Buy One, Get One Half Price' offer, '3 for 2' offer, or a 'Buy , Get a Free' offer, all of the items involved in the offer must be returned.

7.8 When returning goods, if no fault is found we do not refund delivery charges and may charge for collecting the goods if you have not paid for the delivery to our premise.

7.9 We will endeavour to process returns within 14 working days of receipt.

7.10 Nothing in this clause affects your statutory rights.

7.11 You can contact SL Supplies by email from SL Car Supplies Ebay store we will endeavour to contact respond to you as soon as we can.

8.0 Law And Jurisdiction

8.1 These terms and conditions shall be governed by and construed in accordance with English Law and you consent to the non-exclusive jurisdiction of the English courts in all matters regarding it. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.