1. Cheques or Postal Orders. We accept sterling cheques drawn on a UK bank account or UK postal orders. Please make them payable to Doghousemusic and post to:
Unit 27A, Dreadnought Trading Estate Bridport Dorset...
2. PayPal. is the fastest way to pay for your eBay purchases. We do not pass on PayPal fees to customers. However there are some rules I apply to PAYPAL transactions.
a: YOUR PAYPAL ACCOUNT MUST BE VERIFIED. If you are outside the UK I will return payments made from a non verified accounts.
b: I will only post items to the verified address. Please do not ask me to do otherwise.
c: Transactions over £50 will be sent tracked. We will cover this extra cost.
We do not accept any forms of payment other than those stated above.
In particular, we do not accept:
1. Money transfers of any kind.
2. Credit cards. Please use your credit card to fund a PayPal account and pay using that method.
We pack and dispatch 99% of items within 4 business days of receiving cleared payment. We often pack and disptach items same-day. We use professional packing materials and comply with all courier packing guidelines to minimise any chance of damage during shipping. Our quoted postage & packing charges are not negotiable. They are based on the weight and nature of the item and include:
1. The cost of using a postal service or courier
2. The cost of the packing materials used for the item
3. The cost of staff time taken to pack and ship the item
4. VAT at the current rate.
If you buy several items at the same time we can usually offer a discount on the combined shipping charge. There are a few instances where this is not possible due to the size or nature of the items. We do not include postal insurance as standard. We always offer insurance as an option where possible. We are always happy to quote for enhanced postal insurance and/or recorded delivery options. We take out postal insurance on behalf of the customer, and customers remain responsible for making any claims against the courier for loss or damage during shipping if necessary.
If you purchase an item from us we will contact you within 24 hours. If you have won an Auction or made a buy it now purchase we consider it to be a binding contract and require payment within the specified time. If you have any querries please contact us as soon as you can to avoid any misunderstanding.
DoghouseMusic is based in Dorset United Kingdom. The Business was established in 1998.
You Can Contact us:
Phone 01308 420 403
Email:doghousemusic@btconnect.com
or Post
Unit 27A Dreadnought Trading Estate
Bridport
Dorset
DT6 5BU
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