Payment Accepted

• Paypal
• Direct Bank Transfer to our HSBC account
• Cheque or postal order can only be accepted if you bank in directly into our account. We do not accept payment by post.
  
   

• 'Postage and Packaging' charges - Please refer to the auction page. We offer a few options of P&P. Please pick and pay according to your preference.
• FREE P&P - Some auctions qualify for FREE P&P (you pay nothing for P&P). Please click HERE to understand what it means by FREE P&P. If you choose to ignore the terms, please do not bid on the item.
• Combined postage discount is available - 50p discount for each separate additional item with separate P&P.
• Insurance is available for a price of 99p - It's optional but recommended.
• We ship all items within 24 hours after receiving cleared payment. We do not guarantee arrival time but usually the item will arrive within a reasonable time.

Return Policy

• If you need to return the product for whatever reason, you are responsible for all the associated return costs.
• 7-days full refund policy for unsatisfactory purchase. Fees may apply.
• 30-days product warranty for any manufacturing fault. Fees may apply.

• Our preferred method of communication is via ebay messaging system. So you are recommended to login your ebay account and contact us via ebay.
• Alternative contact methods are:
  
• We do not want to deal with problematic, unfriendly and unreasonable buyer. Please click HERE to understand more. You know yourself whether you are a good buyer or a bad buyer. So, please have self-awareness. If you are a bad buyer, please don't buy our item.

1 to 2 working days (for special delivery - UK Buyer only)

3 to 5 working days (for first class - UK Buyer only)

5 to 8 working days (for FREE P&P items - UK Buyer only)

7 to 20 working days (for airmail or International Signed For - non-UK Buyer)

Q: If the item has gone lost in the post, will you replace the item?

Yes, we will replace the item that has gone lost in the post. However, the item will only be considered as lost in the post after 15 days from date of posting (UK Buyer only) or 25 days from date of posting (non-UK Buyer). So, please contact us if you still haven't received the item within the stipulated time.

Q: If the item is faulty or not as described, will you replace the item?

Yes, we will replace the item that is faulty or not as described. Please contact us for the procedures involved to exchange the item.

Q: How do I trust you?

We have been in business for many years. You can trace our history via ebay feedback system. You have to trust us if you decide to bid on our item. If you don't trust us, please don't bid on our item to avoid disappointment or unnecessary arguments.