Returns
Under the Distance Selling Regulations (2000 SI 2334/2000) you have the right to cancel items purchased as "Buy It Now"s, within seven working days.
We offer the buyer the right to cancel the purchase with in 14 days of the auction ending. You may return the goods at your by recorded delivery or signed for courier, as long as the goods and packaging are in their original unopened condition. When the goods are received we will give you a refund minus the delivery costs.
To return an item;
1). Please contact us through the ebay message center and inform us that you wish to return the item within 14 days of the auction ending.
2). We will confirm the return and provide you with details for the return address, please return the item by recorded delivery or signed for courier, in their original unopened condition.
3). We will inform you that the item has been received and issue a refund minus the delivery costs.
Faulty Goods
Faulty goods, mis-described goods or wrong goods will be replaced or all monies including delivery cost refunded.
If you have the misfortune to have been supplied a faulty item, a mis-described item or the wrong item, please do the following;
1). Please contact us through the ebay message center and inform us that you wish to return the item, describing the problem with the goods supplied, within 30 days of the auction ending.
2). We will confirm the return and provide you with details for the return address, please return the item by recorded delivery or signed for courier.
3). We will inform you that the item has been received and either dispatch another item or if none are in stock issue a refund to cover the item cost and delivery. |